Research & Insights Specialist | Mid-Senior | B2B Team

Nord Security; Polska; Hybrid; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Mentorship

Flexible vacation

Health insurance

Wellbeing programs

Workations

Job summary

Nord Security is seeking a B2B Research professional to drive evidence-based decisions across product and marketing. You will conduct mixed-method research, synthesize insights, and support strategy with data.

You will work in a globally distributed team, communicating findings in clear, actionable formats to stakeholders and guiding product decisions that protect customers' data and enhance business outcomes.

Qualifications

• 3+ years of hands-on research experience using qualitative and quantitative methods.
• Proven experience interviewing customers, designing questionnaires, and running surveys.
• Ability to turn raw data and findings into actionable recommendations for stakeholders.
• Strong presentation and communication skills.
• Fluent English.

Responsibilities

• Conduct qualitative and quantitative research end to end — surveys, interviews, user studies, and market research.
• Analyze data to uncover trends, behaviors, and opportunities.
• Translate findings into actionable insights and clear recommendations for stakeholders.
• Support product, marketing, and strategy decisions with evidence.
• Deliver insights in engaging, reusable formats that teams across the organization actually use.

Skills

Hands-on research

Interviewing customers

Insights & recommendations

Presentation & communication

Fluent English

Job description

At Nord Security’s B2B team, we build cybersecurity products that enable businesses to protect themselves and their data.

From product and engineering to sales, marketing, and data — our teams work closely together to deliver secure, scalable solutions trusted by companies around the world.

Your impact? Empowering businesses everywhere to keep their people, systems, and data safe.

About the role

The B2B Research team empowers confident decision-making across product and marketing. Supporting all B2B products, it delivers customer-centered research, actionable insights, and foresight to inform product and marketing strategies.

The team acts as a bridge between product, marketing, and customers (and the market at large) to ensure decisions are grounded in evidence. The work spans the full product and customer lifecycle — helping stakeholders understand needs, opportunities, and performance through four main focus areas: strategic research, product research, customer metrics, and marketing insights.

Main Responsibilities

• Conduct qualitative and quantitative research end to end — surveys, interviews, user studies, and market research

• Analyze data to uncover trends, customer behaviors, and opportunities

• Translate findings into actionable insights and clear recommendations for stakeholders

• Support product, marketing, and strategy decisions with evidence

• Deliver insights in engaging, reusable formats that teams across the organization actually use

Core Requirements

• 3+ years of hands‑on research experience, covering both qualitative and quantitative methods

• Proven experience interviewing customers, designing questionnaires, and running surveys

• Ability to turn raw data and research findings into recommendations that inform decisions

• Strong presentation and communication skills

• Fluent English

Bonus Points

• Experience with B2B product research

• Portfolio or case studies showing your process and impact

• Track record of experimenting with new tools, methods, or workflows

• Hands‑on experience applying AI to research work or building AI workflows that help insights scale

What We Offer

• Sharpen your edge: training, mentorship, and room to grow — always.

• Take the time you need: extra vacation days, sick days, and time off when life calls.

• Get premium healthcare: private health insurance in Lithuania and Poland — fully covered.

• Protect your peace: enjoy free subscriptions to Calm, Headspace, and Mindletic, and our own resilience and mindfulness trainings.

• Own your fitness: in‑house gyms, sport cards, online workouts, and personal guidance — on us.

• Pack your bags for workation: experience our company‑wide trip abroad to the fullest.

• Work from anywhere: work from wherever keeps you in the zone.

• Celebrate your milestones: birthdays, weddings, and new family members — all deserve a gift.

• Parent with ease: children’s summer camps and flexibility around the schedule — because parenting never pauses.

• Join the party: team building and company events people talk about for months.

• Unlock Cyber City: coffee bar, open gyms, kids’ room, music room, massage chairs — our Vilnius HQ is yours to enjoy.

Kindly refer to our Privacy Notice for Recruitment Candidates for comprehensive information regarding our data handling procedures throughout recruitment processes.

We expect all candidates to provide accurate and complete information during the recruitment process. While limited use of AI tools to refine application materials is acceptable, candidates remain fully responsible for ensuring that their submissions reflect their own qualifications, skills, and experience. Any failure to do so may negatively affect participation in the recruitment process. If broader AI assistance is allowed for a particular role or stage, we’ll let you know in advance.

By submitting your application, you acknowledge that it may be processed using automated tools for evaluation purposes. As part of our recruitment process, we may use an AI-based application review tool to help assess applications based on skills and experience relevant to the role. This technology is used to support - not replace - human decision-making, and every application is ultimately reviewed by a recruiter.

If you would like more information about how AI is used in this process or wish to exercise your rights under applicable data privacy laws, please contact us at [e-mail]. Should you prefer to opt out of the automated evaluation, please submit your application directly to [e-mail].