Requirements Engineer Customer Experience SAP CC, Salesforce

Huber+Suhner; Bydgoszcz; On-site; PLN 180,000 - 240,000; Full time

Job summary

A leading technology company in Poland is seeking a Requirements Engineer CX to design and implement an exceptional online experience for customers. The ideal candidate will focus on SAP Commerce Cloud and Salesforce while capturing and prioritizing customer needs. The role involves leading IT activities in an agile environment and requires a Bachelor's or Master's degree in Business Informatics, Marketing, or Sales. Excellent English communication skills and communicative Polish knowledge are essential.

Benefits

Stable employment with a strong international company

Flexible working hours

Private medical care (Medicover)

Group insurance option

Co-financing of sports cards

Social benefits package

Qualifications

• Professional experience in a B2B environment within international organizations.
• A passion for your work that inspires others.

Responsibilities

• Design and implement an online experience for customers.
• Capture, evaluate, and prioritize customer needs.
• Lead IT activities and implement innovative solutions.

Skills

Requirements Engineering

User-Centered Design

Agile methodologies (e.g., Scrum, SAFe)

Excellent English communication

Communicative knowledge of Polish

Education

Bachelor’s or Master’s degree in Business Informatics, Marketing, or Sales

Tools

SAP Commerce Cloud

Salesforce

Job description

As Requirements Engineer CX (Customer Experience) you design and implement a convincing online experience for our customers.

Your focus will be on SAP Commerce Cloud and Salesforce (Sales, Service, and Experience Cloud). You will be responsible for implementing features that deliver a seamless, consistent omni-channel experience in a B2B context. Specifically, you will:

• Capture, evaluate, and prioritize customer needs in a structured way, with a focus on Digital Marketing, eCommerce, and Digital Services
• Design user experiences that align with customer requirements
• Assess and prioritize impacts on business processes and secure decisions related to design and user experience
• Lead IT activities by conceptualizing and implementing innovative solutions in an agile environment

Your profile

• A Bachelor’s or Master’s degree in Business Informatics, Marketing, or Sales
• Professional experience in a B2B environment within international organizations
• A passion for your work that inspires others, paired with excellent English communication skills
• Communicative knowledge of Polish

You are able to:

• Collaborate closely with customers to understand and capture their needs
• Clearly and effectively lead design processes and oversee implementation within your team
• Build strong, productive relationships across departments and countries

Your qualifications:

• A solid understanding of User-Centered Design principles

Proven experience in Requirements Engineering for SAP and Salesforce.

Your mindset and skills:

• Proficiency in applying agile methodologies (e.g., Scrum, SAFe)
• Self-reliant, collaborative, quality-driven, and highly responsible

Why HUBER+SUHNER?

At HUBER+SUHNER, you’ll have the opportunity to make a real impact. We offer:

• Stable employment with a Swiss international company that has a strong and established position in the market
• Flexible working hours to support your work-life balance
• A friendly atmosphere and continuous support from both local and global teams
• Opportunities for growth and personal development, including internal and external training programs and language lessons
• Excellent employment conditions, such as:
  • Private medical care (Medicover)
  • Option to join group insurance
  • Co-financing of sports cards
  • Social benefits package (Christmas and holiday bonuses, employee referral program)

At HUBER+SUHNER, you can play a key role in shaping the digital experience of our customers. You’ll be challenged, supported, and encouraged to grow in an innovative, international environment.

You will hear back from us as soon as possible. For further information please contact:

H+S Poland
Justyna Jablonska
[e-mail]