Remote Support Manager - Concierge Client Success
Assetara Limited
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Job summary
Assetara Limited in Kraków is seeking a dedicated Support Manager to join our team remotely through the Assetara platform. You will act as a key personal manager and frontline support specialist for clients with subscriptions, navigating platform tools and maintaining CRM/private notes to ensure confidentiality and accuracy.
You will manage client queues, monitor SLAs, and collaborate with internal teams to escalate issues with clear justification, while strictly adhering to compliance and
Job description
Assetara Limited in Kraków is seeking a dedicated Support Manager to join our team remotely through the Assetara platform. You will act as a key personal manager and frontline support specialist for clients with subscriptions, navigating platform tools and maintaining CRM/private notes to ensure confidentiality and accuracy.
You will manage client queues, monitor SLAs, and collaborate with internal teams to escalate issues with clear justification, while strictly adhering to compliance and
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