Remote Senior Technical Writer: API & Developer Docs Lead

pofft Technology Inc.; Polska; Hybrid; PLN 90,000 - 130,000; Full time

Job summary

Kong Global Inc. is seeking a Senior Technical Writer to join our remote team. You will develop and maintain API docs, developer guides, reference materials, and release notes, collaborating with product managers and engineers to ensure accuracy and clarity.

You will conduct thorough research, test software with CLI, manage documentation, and help shape processes and strategies to improve adoption and reduce support burden across our product areas.

Qualifications

• 3+ years of experience in technical writing within a software development environment.

Responsibilities

• Developing, writing, and editing high-quality technical documentation, including API docs, developer guides, reference documentation, and release notes, for a variety of audiences.
• Collaborating closely with product managers, engineers, and other docs writers to gather information, understand product functionality, and ensure documentation accuracy.
• Conducting thorough research to gather technical information, including interacting with subject matter experts, analyzing product specifications, and testing software.
• Testing to validate documentation content and ensure accuracy.
• Utilizing Command Line Interface (CLI) tools to test and document software features.
• Managing and maintaining existing documentation, including regular updates, revisions, and deprecation of outdated content.
• Implementing and improving documentation processes and standards, including document management and version control using Git.
• Reviewing docs for technical accuracy and adherence to established guidelines.
• Contributing to project planning and project management efforts related to documentation deliverables, ensuring timely and effective execution.
• Actively participating in product management discussions to provide insights and ensure documentation alignment with product strategy.
• Owning documentation strategy for a specific product area — going beyond writing to understand how docs influence adoption, reduce support burden, and surface unmet use cases, then prioritizing content work accordingly.
• Partnering with product and field teams to identify where documentation gaps are blocking user success, and proposing content investments based on user behavior, support tickets, or adoption data rather than just backlog requests.

Skills

Technical writing experience

API documentation

Developer guides

Excellent written and verbal communic

Ability to work independently andcoll

Attention to detail

Research and information synthesis

AI interest

Tools

CLI tools

Git

API testing tools

Job description

Kong Global Inc. is seeking a Senior Technical Writer to join our remote team. You will develop and maintain API docs, developer guides, reference materials, and release notes, collaborating with product managers and engineers to ensure accuracy and clarity.

You will conduct thorough research, test software with CLI, manage documentation, and help shape processes and strategies to improve adoption and reduce support burden across our product areas.