Remote Salesforce Specialist—Admin & Automations

Baltic Assist; Katowice; On-site; PLN 80,893 - 96,893; Part time

Benefits offered by this job

Ownership of Salesforce

Autonomy in development

Direct collaboration with IT

Job summary

Baltic Assist is seeking a Salesforce Specialist to own and evolve our Salesforce environment. You will provide hands-on administration, configure processes, and build automations while collaborating with stakeholders to ensure platform success.

This remote‑friendly role offers growth as the Salesforce footprint expands. You will support users, drive improvements, and progressively take on broader IT responsibilities in a dynamic outsourcing team.

Qualifications

• Strong Salesforce administration and configuration experience.
• Experience building and maintaining Salesforce Flows and automations.
• Experience with Salesforce development and customisation.
• Experience supporting users and troubleshooting system issues.
• Experience working with reports, dashboards, permissions, fields, layouts, and CRM workflows.
• Understanding of Salesforce Field Service.
• Experience with system integrations.
• Ability to independently implement changes and improvements.
• Strong general IT understanding.
• Strong English communication skills.

Responsibilities

• Administer and maintain the Salesforce environment.
• Configure Salesforce to support business processes and operational needs.
• Build, optimise, and maintain Salesforce Flows and automation solutions.
• Manage reports, dashboards, permissions, fields, page layouts, and CRM workflows.
• Support Salesforce users by troubleshooting issues and providing day‑to‑day guidance.
• Implement system enhancements, customisations, and process improvements.
• Support and further develop Salesforce Field Service functionality.
• Manage and maintain integrations between Salesforce and other business systems.
• Work closely with external Salesforce partners while gradually taking ownership of selected areas internally.
• Collaborate with business stakeholders to gather requirements and translate them into practical solutions.

Skills

Salesforce administration

Salesforce configuration

Salesforce Flows

Automation

Integrations

User support

English communication

Independent changes

Tools

Salesforce Platform

MuleSoft

Job description

Baltic Assist is seeking a Salesforce Specialist to own and evolve our Salesforce environment. You will provide hands-on administration, configure processes, and build automations while collaborating with stakeholders to ensure platform success.

This remote‑friendly role offers growth as the Salesforce footprint expands. You will support users, drive improvements, and progressively take on broader IT responsibilities in a dynamic outsourcing team.