Remote Platform Reliability Engineer - AI & Observability

Newpage Solutions; Polska; Remote; PLN 469,000 - 665,000; Full time

Benefits offered by this job

People-first culture

Smart collaboration

Work-life balance

Growth opportunities

Competitive compensation

Job summary

Newpage Solutions is seeking an experienced Platform Reliability Engineer to build observability, reliability, and cost-monitoring for enterprise AI platforms. You will implement OpenTelemetry instrumentation, tracing, SLIs/SLOs, and proactive alerting across AWS-based services and applications.

You’ll collaborate with AI platform, cloud infra, and app teams to ensure reliability, operational visibility, and optimized token usage and compute costs. Strong scripting and IaC skills are essential.

Qualifications

• 7+ years of experience in platform engineering, SRE, DevOps, or production infrastructure operations.
• Hands-on experience with OpenTelemetry SDKs, Collector configuration, instrumentation, and telemetry pipelines.
• Strong experience implementing distributed tracing, metrics, logging, dashboards, and alerting.
• Experience defining and implementing reliability metrics, SLOs, error budgets, and availability monitoring.

Responsibilities

• Observability & Instrumentation: Design and implement OpenTelemetry-based instrumentation across AI agents, services, APIs, and platform infrastructure.
• AI Agent Monitoring: Implement end-to-end tracing for agent execution, LLM interactions, tool calls, multi-agent workflows, and external API integrations.
• Platform Reliability: Define and implement Service Level Indicators (SLIs), SLOs, availability monitoring, and reliability dashboards across AI platform components.
• Alerting & Incident Management: Configure proactive alerts for service degradation, execution failures, latency spikes, and resource utilization.
• Cost Observability: Build monitoring and reporting capabilities for LLM token consumption, model API costs, AWS compute utilization, and agent execution costs.
• Observability Integration: Integrate telemetry from AI platforms, AWS services, and applications into centralized observability solutions.
• Automation & Continuous Improvement: Automate observability configuration, dashboard provisioning, and alert management using IaC.

Skills

OpenTelemetry

Distributed tracing

Telemetry pipelines

Python scripting

Terraform / IaC

Cost monitoring

AWS observability

Education

7+ years Platform Engineering / SRE / DevOps

Tools

Prometheus

Grafana

AWS CloudWatch

EKS

OpenTelemetry SDKs

Job description

Newpage Solutions is seeking an experienced Platform Reliability Engineer to build observability, reliability, and cost-monitoring for enterprise AI platforms. You will implement OpenTelemetry instrumentation, tracing, SLIs/SLOs, and proactive alerting across AWS-based services and applications.

You’ll collaborate with AI platform, cloud infra, and app teams to ensure reliability, operational visibility, and optimized token usage and compute costs. Strong scripting and IaC skills are essential.