Senior Site Reliability Engineer (SRE)

Luxoft; Poland; On-site; PLN 180,000 - 260,000; Full time

Benefits offered by this job

Private Medical & Dental care

Life Insurance covered

Internal Mobility program

Job summary

Luxoft is hiring for a Cloud Observability engineer in Poland to engineer automation and AI-driven operations. You will resolve complex L3 issues and build AI agents for L1/L2 tasks, contributing to run-operation improvements and incident management across P1/P2/P3 incidents.

The role requires strong Python development, Kubernetes administration, and experience with Grafana/Prometheus/Splunk. Willingness to rotate across projects and work in a 24x7 shift is essential.

Qualifications

• Strong Python development skills for automation and AI agent development.
• Kubernetes administration and troubleshooting.
• Experience with observability and monitoring platforms (Grafana, Prometheus, Jaeger, Splunk).
• Incident management experience with severity-based response processes (P1/P2/P3).
• CI/CD pipeline experience (GitHub Actions, ArgoCD).
• Experience with AI/ML concepts for building intelligent automation.
• Strong root cause analysis skills.
• Willingness to work in 24x7 shift rotation.

Responsibilities

• Independently resolve L3 operational issues using engineering expertise, AI tooling, and purpose-built automations.
• Build and maintain AI agents for L1 & L2 automated operations.
• Develop automation solutions that reduce manual operational effort.
• Participate in development tasks for run-operation.
• Monitor platform availability and manage incident response/resolution by severity (P1/P2/P3).
• Perform root cause analysis and determine if issues require code-level fixes.
• Participate in 24x7 shift rotation during weekdays and on-call on weekends.

Skills

Python

Kubernetes

Observability

Incident management

CI/CD

AI/ML concepts

Root cause analysis

24x7 shift

Tools

Grafana

Prometheus

Jaeger

Splunk

GitHub Actions

ArgoCD

OpenTelemetry

Kafka

Job description

Private Medical & Dental care & Life Insurance covered

Internal Mobility program - possibility of rotation between projects, locations, accounts

…and more!

Project Description:

We're building a Cloud Observability platform for market leading large Germany based company with 440,000 customers worldwide.

Originally known for leadership in enterprise resource planning (ERP) software, the company has evolved to become a market leader in end-to-end enterprise application software, database, analytics, intelligent technologies, and experience management. A top cloud company with 200 million users worldwide, the company helps businesses of all sizes and in all industries to operate profitably, adapt continuously, and achieve their purpose.

Responsibilities:

• Independently resolve L3 operational issues using engineering expertise, AI tooling, and purpose-built automations
• Build and maintain AI agents for L1 & L2 automated operations
• Develop automation solutions that reduce manual operational effort
• Participate in development tasks for run-operation
• Monitor platform availability and manage incident response/resolution by severity (P1/P2/P3)
• Perform root cause analysis and determine if issues require code-level fixes
• Participate in 24x7 shift rotation during weekdays and on-call on weekends

Mandatory Skills Description:

• Strong Python development skills for automation and AI agent development
• Kubernetes administration and troubleshooting
• Experience with observability and monitoring platforms (Grafana, Prometheus, Jaeger, Splunk)
• Incident management experience with severity-based response processes (P1/P2/P3)
• CI/CD pipeline experience (GitHub Actions, ArgoCD)
• Experience with AI/ML concepts for building intelligent automation
• Strong root cause analysis skills
• Willingness to work in 24x7 shift rotation

Nice-to-Have Skills Description:

• Experience with Generative AI / LLM for operational automation
• Knowledge of OpenTelemetry and Kafka
• Experience with OpenSearch / Elasticsearch