Remote Multilingual Tech Support Consultant

SupportYourApp; Warszawa; Remote; PLN 120,000 - 180,000; Full time

Job summary

A Support-as-a-Service company is seeking a Customer Support Consultant. The role involves providing exceptional support via calls, chats, and emails while being tech-savvy and detail-oriented. If you possess excellent English skills and have customer support experience, this opportunity allows for remote work in a flexible, multicultural setting. Join an inclusive environment and grow with a supportive team.

Benefits

Flexible schedule

Fully remote work

Paid training

Good bonuses for referrals

Work-life balance

Qualifications

• Proven experience in customer or technical support for 6–12 months.
• Personal laptop with at least 8 GB of RAM and stable internet connection.

Responsibilities

• Provide exceptional customer support via calls, chats, and emails.
• Escalate tickets to appropriate teams ensuring follow-up.
• Analyze logs, troubleshoot issues, and prioritize tasks.

Skills

Excellent English skills (C1)

Customer support experience

Tech-savvy

Troubleshooting skills

Attention to detail

Positive attitude

Tools

CRM systems

Job description

A Support-as-a-Service company is seeking a Customer Support Consultant. The role involves providing exceptional support via calls, chats, and emails while being tech-savvy and detail-oriented. If you possess excellent English skills and have customer support experience, this opportunity allows for remote work in a flexible, multicultural setting. Join an inclusive environment and grow with a supportive team.