Remote Licensed Insurance Service Pro — Client Care

Independent Insurance Services Agency, Inc.; Polska; Hybrid; PLN 96,000 - 150,000; Part time

Benefits offered by this job

Performance bonus

Flexible schedule

Advancement opportunities

Training

Job summary

Independent Insurance Services Agency is seeking a Licensed Insurance Service Associate to join our team. This part-time role can be performed remotely from anywhere and offers opportunities for advancement.

You will be the main contact for existing clients, helping them maintain proper coverage, handle policy changes, renewals, and billing questions while delivering excellent service by phone, email, and in person.

Qualifications

• Active Property & Casualty Insurance License is required.
• Experience servicing commercial lines is required (3+ years).
• Previous insurance agency experience is preferred.

Responsibilities

• Marketing accounts
• Assist clients with policy changes, renewals, billing questions, claims support, and coverage inquiries.
• Deliver outstanding customer service by phone, email, and in person.
• Conduct proactive policy reviews to ensure customers have the appropriate protection.
• Educate clients on available coverage options, discounts, and policy enhancements.
• Identify opportunities for cross-selling and account rounding while maintaining a service-first approach.
• Build strong, long-term relationships that promote customer retention and loyalty.
• Process policy updates accurately and maintain organized client records.
• Collaborate with agency team members to provide an exceptional customer experience.

Skills

Active P&C License

Insurance experience

Commercial lines experience

Customer service

Agency systems

Tools

Agency management system

Job description

Independent Insurance Services Agency is seeking a Licensed Insurance Service Associate to join our team. This part-time role can be performed remotely from anywhere and offers opportunities for advancement.

You will be the main contact for existing clients, helping them maintain proper coverage, handle policy changes, renewals, and billing questions while delivering excellent service by phone, email, and in person.