Remote Key Account Manager — Member Relations & Engagement

Innovation Roundtable ApS; Polska; Hybrid; PLN 236,000 - 354,000; Full time

Benefits offered by this job

Remote work

Work with innovation leaders

Attending workshops and Summit

Job summary

Innovation Roundtable is seeking a Key Account Manager for our fully remote, international team. You will manage corporate member relationships from onboarding through renewals and leverage AI tools to streamline communications and registrations.

You will collaborate with Sales, Marketing, Events, and Program teams to ensure a seamless member experience while driving participation in workshops and the annual Summit.

Qualifications

• Excellent written and spoken English.
• Strong communication skills.
• Highly organized with attention to detail.
• Able to manage multiple priorities and deadlines.
• Willing to work with AI tools daily.
• Capable of working independently and taking ownership.
• Quick to learn new systems and technology.
• Experience in a remote, international environment.

Responsibilities

• Manage a portfolio of corporate member accounts end-to-end (onboarding, renewals, day-to-day relationship management with senior stakeholders).
• Improve and/or redesign the registration system.
• Use AI tools every day.
• Support member onboarding and ensure a smooth experience from day one.
• Drive participation in workshops, hosted events, and the annual Summit through proactive outreach.
• Manage membership seat allocations.
• Coordinate member registrations and help improve our registration processes over time.
• Keep CRM records and member information accurate and up to date.
• Work closely with Sales, Marketing, Events, and Program teams to ensure a consistent member experience.

Skills

English proficiency

Strong communication

Highly organized

Independent work

CRM management

AI tools adoption

Tools

CRM software

Job description

Innovation Roundtable is seeking a Key Account Manager for our fully remote, international team. You will manage corporate member relationships from onboarding through renewals and leverage AI tools to streamline communications and registrations.

You will collaborate with Sales, Marketing, Events, and Program teams to ensure a seamless member experience while driving participation in workshops and the annual Summit.