A cybersecurity firm is seeking a technician to manage IT operations for clients and enhance their security expertise. Responsibilities include user management in Microsoft 365 or Google Workspace, onboarding laptops into MDM, and supporting first-line IT tickets. Ideal candidates will have 2+ years in IT operations, proficiency in scripting, and a strong command of English. The position offers a competitive hourly rate, autonomy, and a fully remote setup.
Qualifications
Minimum 2+ years of hands-on experience in IT operations, helpdesk, or systems administration.
Proven admin skills in Microsoft 365 or Google Workspace.
Comfortable with MDM platforms like Intune or Jamf.
Proficient in at least one scripting language.
Responsibilities
Handle day-to-day IT operations for clients.
Provision and manage users in Microsoft 365 or Google Workspace.
Onboard laptops into MDM and coordinate remote handovers.
Triage first-line support tickets and escalate complex issues.
Run weekly maintenance checks for security and backups.
Document fixes and contribute to security projects.
Skills
IT operations management
Microsoft 365 administration
Google Workspace administration
MDM platforms
Scripting (PowerShell, Bash, Python)
English proficiency
Job description
A cybersecurity firm is seeking a technician to manage IT operations for clients and enhance their security expertise. Responsibilities include user management in Microsoft 365 or Google Workspace, onboarding laptops into MDM, and supporting first-line IT tickets. Ideal candidates will have 2+ years in IT operations, proficiency in scripting, and a strong command of English. The position offers a competitive hourly rate, autonomy, and a fully remote setup.