Remote Guest Experience Pro

LC GROUP; Poland; Remote; PLN 67,000 - 100,000; Full time

Benefits offered by this job

Competitive pay

Ongoing training and professional development

Supportive team environment

Advancement opportunities

Job summary

A remote-focused firm is looking for a motivated Remote Guest Experience Specialist to support customers through inquiries and service coordination. Ideal candidates will have a background in customer service and excellent communication skills. Responsibilities include timely responses to customer queries and maintaining records using CRM tools. This position offers remote work flexibility and opportunities for professional development in a supportive environment.

Qualifications

• Prior experience in customer service or related fields preferred.
• Strong communication skills are essential.
• Ability to work independently in a remote setting.

Responsibilities

• Respond to inquiries via email, chat, and phone.
• Assist with service requests and scheduling updates.
• Maintain accurate records in internal systems.

Skills

Customer service experience

Written and verbal communication

Attention to detail

Organizational skills

Job description

A remote-focused firm is looking for a motivated Remote Guest Experience Specialist to support customers through inquiries and service coordination. Ideal candidates will have a background in customer service and excellent communication skills. Responsibilities include timely responses to customer queries and maintaining records using CRM tools. This position offers remote work flexibility and opportunities for professional development in a supportive environment.