Remote Global Technical Support Leader

PPG; Wrocław; Remote; PLN 180,000 - 300,000; Full time

Benefits offered by this job

Medical, Dental, Vision, and 401K

Job summary

PPG is seeking a Global Technical Support Manager to lead top-tier technical support for PMC Protective, driving collaboration across regions and supporting high-value projects. The role emphasizes rapid response, deep technical knowledge, and customer relationship growth.

Open to remote locations worldwide, the position requires expertise in protective and marine coatings, plus experience with complex global projects and standards. Strong communication and leadership skills are essential.

Qualifications

• Degree in Engineering, Chemistry, Materials Science, or related field.
• Strong experience in Protective & Marine coatings or comparable industries, Strong business acumen.
• Proven background in technical support, project engineering, or specification management.
• Experience with complex global projects (e.g., Marine, EPC-driven environments) preferred.
• Knowledge of industry standards, certifications, and testing protocols. Ability to think outside the box.

Responsibilities

• Lead and coordinate cross-regional technical support efforts, ensuring seamless collaboration, knowledge sharing, and alignment with regional and local technical support teams across geographies
• Provide timely and accurate technical support to global customers, KAM teams, and internal stakeholders
• Support complex projects and applications, including FPSO/FLNG, infrastructure, and industrial segments
• Review and contribute to owner and EPC specifications, ensuring alignment with test data and real-world performance
• Prepare technical statements, reports, and guarantee support documentation
• Deliver technical presentations and workshops to customers, Owners, and EPCs
• Support specialized system selection based on application requirements
• Act as a key interface between Product Management, Engineering, R&D, and regional teams
• Provide technical support to Global Product Managers and contribute to product development
• Ensure availability and communication of standards, certifications, and test data
• Manage a high volume of global technical requests, prioritizing critical and complex inquiries

Education

Degree in Engineering, Chemistry, Materials Science, or related field

Job description

PPG is seeking a Global Technical Support Manager to lead top-tier technical support for PMC Protective, driving collaboration across regions and supporting high-value projects. The role emphasizes rapid response, deep technical knowledge, and customer relationship growth.

Open to remote locations worldwide, the position requires expertise in protective and marine coatings, plus experience with complex global projects and standards. Strong communication and leadership skills are essential.