Remote Gateway Payments Enablement Specialist

Planet Paymet; Warszawa; Hybrid; PLN 90,000 - 130,000; Full time

Job summary

Planet is seeking a Gateway Onboarding Specialist to join the Merchant Implementation Team. You will enable payments for customers by configuring, testing and deploying Planet solutions, and by documenting and supporting payment solutions sold by Planet.

Based in Warszawa with a hybrid/remote setup, you will liaise with merchants and internal teams to ensure builds meet specifications and billing models, and you will track progress of installed solutions.

Qualifications

• Strong understanding of the integrated payments world.
• Well organized and able to work to tight deadlines.
• Strong team player.
• Experience in payments, POS or Tax Free industry is a plus.

Responsibilities

• Fully enable and configure any Planet products and solutions.
• Test and troubleshoot Planet products and solutions remotely.
• Liaise with Merchants and other departments to enable solutions delivery on time and to the correct build specification.
• Ensure solutions are configured to the correct standards.
• Provide accurate, valid and complete information.
• Liaise with other departments to review contracts to ensure correct configuration and billing models provided.
• Create tickets from contracts and other source materials for the enablement team to action.
• Provide internal or external technical advice about Planet solutions.
• Follow up, analyze and report the status of the installed solutions.
• Collaborate with internal stakeholders to ensure the best service and experience for the customers we serve.
• Work with an openness to take on new tasks and challenges as they present themselves within the position.
• Follow communication procedures, guidelines and policies.

Skills

Integrated payments knowledge

Organizational skills

Team player

Payments experience (POS/Tax Free)

Job description

Planet is seeking a Gateway Onboarding Specialist to join the Merchant Implementation Team. You will enable payments for customers by configuring, testing and deploying Planet solutions, and by documenting and supporting payment solutions sold by Planet.

Based in Warszawa with a hybrid/remote setup, you will liaise with merchants and internal teams to ensure builds meet specifications and billing models, and you will track progress of installed solutions.