Remote FinTech: Business Systems Analyst II

FIS; Warszawa; Remote; PLN 98,000 - 145,000; Full time

Benefits offered by this job

Fully remote work with equipment

Private healthcare

Life insurance

Pension plan

Lunch and sports card

Work-life balance

Job summary

FIS Poland is seeking a Business Systems Analyst II to support a portfolio of clients by translating business requirements into technical specifications and guiding scalable solutions within card and payment services.

You will manage release/change activities, document client environments, and assist in demonstrations while delivering an exceptional client experience. 8‑hour shifts, with remote work options and strong English communication expected.

Qualifications

• Bachelor’s degree in Information Technology or a related field.
• Working knowledge of SQL and experience in analysis within financial services software.
• Proactive mindset with the ability to request clarification when details are needed.
• Strong understanding of card business, transaction processing or payment schemes.
• Excellent English communication skills.
• Ability to work independently and as part of a team.
• Strong analytical and problem‑solving skills.
• Ability to prioritize diverse workloads and manage multiple initiatives simultaneously.

Responsibilities

• Building and maintaining strong technical relationships with client teams.
• Analyzing client business needs, estimating effort, and guiding them toward standard, scalable solutions.
• Converting business requirements into detailed technical specifications and securing sign‑off.
• Documenting and maintaining client system environments and configurations.
• Supporting product demonstrations and identifying additional revenue opportunities.
• Participating in release management activities and ensuring changes do not impact client operations negatively.
• Executing project work plans for simple and medium‑complexity initiatives.
• Providing 24/7 first‑line Service Desk support on an occasional basis, including severity assessments and SLA monitoring.
• Full-time position working an eight-hour per-day schedule of 2.00 pm – 10:00 pm CET, (Monday through Friday).

Skills

SQL

English

Teamwork

Analytical thinking

Financial services

Prioritization

Education

Bachelor's degree in Information Technology

Job description

FIS Poland is seeking a Business Systems Analyst II to support a portfolio of clients by translating business requirements into technical specifications and guiding scalable solutions within card and payment services.

You will manage release/change activities, document client environments, and assist in demonstrations while delivering an exceptional client experience. 8‑hour shifts, with remote work options and strong English communication expected.