Remote Danish-Speaking Customer Support Agent (Greece)

WW Talents; Województwo wielkopolskie; A distancia; PLN 58.000 - 69.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid training

Onboarding

Learning & development

Career progression

Relocation support

Brand exposure

Descripción de la vacante

WW Talents in Greece is seeking a Danish-speaking Customer Service Agent to support customers on international projects. This fully remote role is based in Greece, with a schedule Monday–Friday and occasional weekend shifts.

You will handle inquiries via phone, email, and chat, assist with orders, payments, deliveries, and returns, and document interactions in the CRM. Fluent Danish (C1/C2) and strong English (B2-C1) are required, along with excellent communication and problem-solving skills.

Formación

• Danish language proficiency at C1/C2 level.
• English proficiency at B2-C1 level, depending on project.
• Strong written and verbal communication skills.
• Ability to work in a fast-paced international environment.
• Basic familiarity with CRM systems is an advantage.

Responsabilidades

• Provide customer support via phone, email, and chat.
• Assist with products, orders, payments, deliveries, warranties, and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and elevate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Conocimientos

Danish (C1/C2)

English (B2-C1)

Customer-focused

Problem solving

Multitasking

Communication skills

Herramientas

CRM systems

Digital tools

Descripción del empleo

WW Talents in Greece is seeking a Danish-speaking Customer Service Agent to support customers on international projects. This fully remote role is based in Greece, with a schedule Monday–Friday and occasional weekend shifts.

You will handle inquiries via phone, email, and chat, assist with orders, payments, deliveries, and returns, and document interactions in the CRM. Fluent Danish (C1/C2) and strong English (B2-C1) are required, along with excellent communication and problem-solving skills.