Remote Danish-Speaking Customer Support Agent (Greece)

WW Talents; Województwo pomorskie; Remote; PLN 58,000 - 69,000; Full time

Benefits offered by this job

Fully paid training

Onboarding support

Career development

Relocation support

Flight ticket included

Job summary

WW Talents in Greece is seeking Danish-speaking Customer Service Agents to support international projects. This remote role is fully work-from-home within Greece, offering a structured training program and onboarding support.

You will handle inquiries via phone, email and chat, assist with orders, payments, deliveries and returns, and escalate complex cases as needed. Excellent Danish and English communication are essential in a fast-paced, multicultural environment.

Qualifications

• Danish level at C1/C2 is required.
• English level B2-C1 depending on project.
• Excellent written and verbal communication skills.
• Strong problem-solving and multitasking abilities.
• Customer-oriented and solution-focused approach.

Responsibilities

• Provide customer support via phone, email and chat.
• Assist with products, orders, payments, deliveries, warranties and returns.
• Troubleshoot basic issues and provide effective solutions.
• Handle complaints and escalate complex cases when needed.
• Manage customer cases and maintain accurate CRM records.
• Provide timely updates and deliver professional, customer-focused support.

Skills

Danish C1/C2

English B2-C1

Communication skills

Problem solving

Multitasking

Customer-oriented

Tools

CRM systems

Digital tools

Job description

WW Talents in Greece is seeking Danish-speaking Customer Service Agents to support international projects. This remote role is fully work-from-home within Greece, offering a structured training program and onboarding support.

You will handle inquiries via phone, email and chat, assist with orders, payments, deliveries and returns, and escalate complex cases as needed. Excellent Danish and English communication are essential in a fast-paced, multicultural environment.