Remote Crypto Payments Operations Lead

Reliant HR Consultancy & Facility Management WLL; Polska; Remote; PLN 805,000 - 1,002,000; Full time

Job summary

Reliant HR Consultancy & Facility Management WLL is hiring a Crypto Payments Specialist to own crypto payment rails end to end—on-ramps, off-ramps, stablecoin flows, reconciliations, and partner operations. You’ll keep payment processes fast, accurate, and compliance‑aware for distributed crypto programs.

Responsibilities include operating crypto payment workflows, coordinating with exchanges and PSPs, reconciling activity, monitoring SLAs, and maintaining SOPs.

Qualifications

• 2–5 years in payments, fintech ops, treasury ops or crypto payments.
• Working knowledge of stablecoins, exchanges, wallets, and on/off‑ramp flows.
• Strong reconciliation skills and attention to high-detail operational work.
• Experience with compliance‑aware payment processes and audit‑ready documentation.
• Clear written English for SOPs, incident notes, and stakeholder updates.
• Ability to work asynchronously with remote cross‑functional teams.
• Proficiency with ops tooling (ticketing, spreadsheets); SQL/dashboards a plus.

Responsibilities

• Operate and improve crypto payment workflows (deposits, withdrawals, conversions, settlements).
• Coordinate with exchanges, PSPs, on/off‑ramp providers, and internal ops/finance teams.
• Reconcile payment activity across wallets, exchange accounts, and bank/fiat rails.
• Monitor SLAs, failure rates, fees, and settlement delays; drive root‑cause fixes.
• Maintain SOPs for exception handling, refunds/reversals, and escalation paths.
• Partner with compliance on Travel Rule, sanctions screening, and payment controls.
• Support new corridor/provider launches with testing checklists and go‑live readiness.
• Produce clear weekly reporting on volume, errors, costs, and open incidents.

Skills

Payments experience

Stablecoins knowledge

Reconciliation skills

Compliance awareness

Written English

Async/remote collaboration

Ops tooling

SQL/dashboards

Tools

Ticketing systems

Spreadsheets

SQL

Dashboards

Job description

Reliant HR Consultancy & Facility Management WLL is hiring a Crypto Payments Specialist to own crypto payment rails end to end—on-ramps, off-ramps, stablecoin flows, reconciliations, and partner operations. You’ll keep payment processes fast, accurate, and compliance‑aware for distributed crypto programs.

Responsibilities include operating crypto payment workflows, coordinating with exchanges and PSPs, reconciling activity, monitoring SLAs, and maintaining SOPs.