Remote Crypto Chat Support Specialist (EN/CZ)

SupportYourApp; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading support service provider seeks a passionate Chat Support Consultant in Poland. The role involves delivering high-quality customer support in crypto trading, requiring native Czech and strong English proficiency. You will build customer relationships and handle inquiries in a flexible remote environment. Opportunities include rewards, training, and personal development in a diverse workplace.

Benefits

Flexible schedule

Opportunity to work fully remotely

Inclusive international environment

Compensation in USD

Rewards system

Qualifications

• At least 6 months of live chat support experience in crypto or financial services.
• Basic financial knowledge or payment/banking experience is preferred.
• Personal laptop with at least 8 GB of RAM and stable internet connection.

Responsibilities

• Deliver high-quality customer support in crypto trading via live chat and email.
• Build positive and long-lasting relationships with customers.
• Maintain up-to-date knowledge of the company's trading platform and market conditions.

Skills

Native Czech

Strong English proficiency (C1 level)

Analytical skills

Problem-solving skills

Positive attitude

Tools

Salesforce (CRM)

Job description

A leading support service provider seeks a passionate Chat Support Consultant in Poland. The role involves delivering high-quality customer support in crypto trading, requiring native Czech and strong English proficiency. You will build customer relationships and handle inquiries in a flexible remote environment. Opportunities include rewards, training, and personal development in a diverse workplace.