Remote Crypto Chat Support Specialist - Bilingual (FR/EN)

SupportYourApp; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading customer support provider is seeking a proactive Support Specialist to deliver outstanding service in crypto trading. The role requires native French and excellent English communication skills, with a minimum of 6-12 months of live chat support experience, preferably in crypto or financial services. This remote position offers a flexible schedule and rewards for referrals. Ideal candidates will possess strong analytical skills and a proactive attitude to ensure customer satisfaction.

Benefits

Flexible schedule

Opportunity to cooperate fully remotely

Inclusive international environment

Compensation in USD

Rewards for referring friends

Qualifications

• 6-12 months of live chat support experience, preferably in crypto or financial services.
• Basic knowledge in finance or experience in banking.
• Knowledge about the cryptocurrency industry.

Responsibilities

• Deliver customer support in crypto trading via chat and email.
• Build strong and lasting customer relationships.
• Maintain up-to-date knowledge of trading platform.

Skills

Native French speaker

Excellent English communication skills

Strong analytical skills

Problem-solving skills

Tools

Salesforce CRM

Job description

A leading customer support provider is seeking a proactive Support Specialist to deliver outstanding service in crypto trading. The role requires native French and excellent English communication skills, with a minimum of 6-12 months of live chat support experience, preferably in crypto or financial services. This remote position offers a flexible schedule and rewards for referrals. Ideal candidates will possess strong analytical skills and a proactive attitude to ensure customer satisfaction.