Remote Cloud Engagement Specialist

UNIT4; Wrocław; Hybrid; PLN 60,000 - 80,000; Full time

Benefits offered by this job

Flexible Leave Paid Time Off

Global Wellbeing Days

Culture built on trust and accountability

Commitment to sustainability

Safe and inclusive working environment

Job summary

UNIT4 is seeking a Cloud Engagement Consultant in Wrocław, Poland. The role focuses on ensuring effective communication regarding Cloud services, standardizing resources, and supporting users in adopting new tools. Candidates should possess a Bachelor's degree in IT, with over 3 years of relevant experience, particularly in Cloud platforms like Azure or AWS. Flexibility and strong stakeholder management are essential, as is experience with knowledge base management. The position comes with various growth opportunities and a people-first culture that fosters well-being and inclusivity.

Qualifications

• 3+ years of experience in Cloud or IT service.
• Solid understanding of compliance/security standards.
• Organized and flexible in a global 24/7 environment.

Responsibilities

• Serve as the primary point of contact for Cloud inquiries.
• Manage communication around Cloud service requests.
• Update and refine the AI-driven knowledge base.
• Create user manuals and training materials.

Skills

Cloud platforms (Azure, AWS)

Stakeholder management

Knowledge base management

Communication

Education

Bachelor’s degree in IT or Computer Science

Tools

ServiceNow

Job description

UNIT4 is seeking a Cloud Engagement Consultant in Wrocław, Poland. The role focuses on ensuring effective communication regarding Cloud services, standardizing resources, and supporting users in adopting new tools. Candidates should possess a Bachelor's degree in IT, with over 3 years of relevant experience, particularly in Cloud platforms like Azure or AWS. Flexibility and strong stakeholder management are essential, as is experience with knowledge base management. The position comes with various growth opportunities and a people-first culture that fosters well-being and inclusivity.