Remote Autodesk Civil 3D Support Specialist

Spacemaker AS (Autodesk Forma); Polska; Hybrid; PLN 70,000 - 110,000; Full time

Job summary

Autodesk is seeking a Technical Support Specialist to join our Civil Engineering Solutions team, helping customers maximize the value of Civil 3D and Infrastructure across multiple channels. You will resolve issues, document solutions for the knowledge base, and contribute to webinars, Q&A sessions, and events such as Autodesk University.

The role requires hands-on Civil Engineering experience, excellent English communication, and a customer-focused, problem-solving mindset in a fast-paced

Qualifications

• Experience in the use of Civil 3D and Infrastructure.
• Professional experience in Civil Engineering.
• Excellent written and verbal English communication skills.
• A passion for helping people.
• Aptitude for problem-solving.
• Ability to thrive in a fast-changing environment.

Responsibilities

• Provide timely, friendly and efficient assistance to Autodesk customers on a variety of issues and questions
• Document problems and solutions in short and clear articles for our knowledgebase
• Research, verify, and document product issues
• Manage customer expectations by providing timely updates on progress

Skills

Civil 3D

Infrastructure

English communication

Customer focus

Problem-solving

Adaptability

Team player

Tools

Autodesk BIM products

Job description

Autodesk is seeking a Technical Support Specialist to join our Civil Engineering Solutions team, helping customers maximize the value of Civil 3D and Infrastructure across multiple channels. You will resolve issues, document solutions for the knowledge base, and contribute to webinars, Q&A sessions, and events such as Autodesk University.

The role requires hands-on Civil Engineering experience, excellent English communication, and a customer-focused, problem-solving mindset in a fast-paced