Remote AI-Driven Senior SRE for Multi-Cloud Reliability

Avalara, Inc.; Poland; Remote; PLN 260,000 - 420,000; Full time

Job summary

Avalara, Inc. is hiring a senior Site Reliability Engineer to lead reliability across Avalara's global SaaS platform, advancing AI-first operations and automation. You will design self-healing systems, scale observability with Prometheus, Grafana, and OpenTelemetry, and mentor engineers across multi-cloud environments.

You will own the reliability strategy, improve CI/CD and IaC practices, and drive faster, safer product delivery while reducing operational risk and increasing system stability.

Qualifications

• 10+ years of experience in SaaS, distributed systems, or site reliability engineering.
• Programming in Go, Java, or Python.
• Experience with Prometheus, Grafana, and OpenTelemetry.
• Hands-on with Kubernetes, containers, and multi-cloud platforms (AWS, GCP, Azure, or OCI).
• Strong Linux, networking, and cloud-native architectures knowledge.
• Ability to design automation and apply AI in operations.

Responsibilities

• Own and evolve the reliability strategy for distributed SaaS systems.
• Design and implement AI-driven operations, including predictive monitoring and RCA.
• Build observability solutions using Prometheus, Grafana, and OpenTelemetry.
• Create self-healing systems and automation frameworks that reduce manual work.
• Improve deployment practices with feature flags, progressive delivery, and safe rollouts.
• Ensure reliability of CI/CD pipelines and infrastructure as code environments.
• Strengthen availability, scalability, and fault tolerance across Kubernetes platforms.
• Lead incident response, improve recovery times, and drive post-incident fixes.
• Mentor engineers and drive automation-first and AI-first reliability practices.

Skills

SaaS/SRE experience

Go/Java/Python

Observability tools

Kubernetes & multi-cloud

Linux & cloud-native

Automation & AI in ops

Tools

Prometheus

Grafana

OpenTelemetry

Job description

Avalara, Inc. is hiring a senior Site Reliability Engineer to lead reliability across Avalara's global SaaS platform, advancing AI-first operations and automation. You will design self-healing systems, scale observability with Prometheus, Grafana, and OpenTelemetry, and mentor engineers across multi-cloud environments.

You will own the reliability strategy, improve CI/CD and IaC practices, and drive faster, safer product delivery while reducing operational risk and increasing system stability.