AI-First SRE Lead: Multi-Cloud Reliability & Automation

Socotra, Inc.; Poland; Remote; PLN 521,000 - 707,000; Full time

Benefits offered by this job

Bonuses

Private medical, life, and disability

Job summary

Avalara is seeking a senior Site Reliability Engineer to advance reliability across our global SaaS platform. You will build automation-first, AI-first reliability ecosystems that improve stability and enable faster product delivery across multi-cloud environments.

You will mentor engineers, shape standards, and drive measurable improvements in reliability and performance, including incident response and post-incident reviews.

Qualifications

• 10+ years of experience in SaaS, distributed systems, or site reliability engineering.
• Programming skills in Go, Java, or Python.
• Deep experience with observability tools such as Prometheus, Grafana, and OpenTelemetry.
• Hands-on experience with Kubernetes, containerisation, and multi-cloud platforms (AWS, GCP, Azure, or OCI).
• Strong understanding of Linux systems, networking, and cloud-native architectures.
• Proven ability to design automation, improve system reliability, and apply AI or machine learning to operational workflows.

Responsibilities

• Own and evolve the reliability strategy for distributed SaaS systems across multi-cloud platforms.
• Design and implement AI-driven operations, including predictive monitoring, anomaly detection, and automated root cause analysis.
• Build and scale observability solutions using Prometheus, Grafana, and OpenTelemetry.
• Create self-healing systems and automation frameworks that reduce manual operational work.
• Improve deployment practices using feature flags, progressive delivery, and safe rollout strategies.
• Ensure reliability and performance of CI/CD pipelines and infrastructure as code environments.
• Strengthen system availability, scalability, and fault tolerance across Kubernetes-based platforms.
• Lead incident response, improve recovery times, and implement lasting fixes through post-incident reviews.
• Integrate AI-driven workflows into incident detection, triage, and resolution to improve operational efficiency.
• Mentor engineers and drive adoption of automation-first and AI-first reliability practices.

Skills

Distributed systems

Programming Go/Java/Python

Observability

Kubernetes & multi-cloud

Linux & networking

Automation & AI in operations

Incident response

Tools

Prometheus

Grafana

OpenTelemetry

Kubernetes

Containerisation

AWS

GCP

Azure

OCI

Job description

Avalara is seeking a senior Site Reliability Engineer to advance reliability across our global SaaS platform. You will build automation-first, AI-first reliability ecosystems that improve stability and enable faster product delivery across multi-cloud environments.

You will mentor engineers, shape standards, and drive measurable improvements in reliability and performance, including incident response and post-incident reviews.