Relationship-Driven Financial Center Banker

Northwest Bank; Warszawa; On-site; PLN 83,617 - 114,974; Full time

Job summary

Northwest Bank is seeking a Financial Center Banker in Warsaw to provide consultative financial options and expand banking relationships by understanding client needs and offering Northwest products.

The role focuses on building trust, conducting financial assessments, opening accounts, and connecting customers with specialists to improve their financial well‑being while delivering an exceptional experience. Collaborate with on-site colleagues to ensure smooth operations.

Qualifications

• High school diploma or equivalent preferred.
• 1 year banking/retail experience preferred.
• Sales experience and customer service experience preferred.

Responsibilities

• Meet or exceed performance targets related to customer satisfaction and product sales.
• Conduct financial needs assessments and offer personalized recommendations.
• Ensure compliance with banking regulations and maintain security.
• Deliver exceptional customer service and resolve complaints promptly.
• Build long-term relationships and proactively follow up with customers.
• Navigate office software and department-specific tools efficiently.
• Work as part of a team and support branch operations.
• Complete daily tasks and assist with special projects as needed.

Skills

Team Collaboration

Effective Communication

Active Listening

Problem Solving

Time Management

Education

High school diploma or equivalent

Job description

Northwest Bank is seeking a Financial Center Banker in Warsaw to provide consultative financial options and expand banking relationships by understanding client needs and offering Northwest products.

The role focuses on building trust, conducting financial assessments, opening accounts, and connecting customers with specialists to improve their financial well‑being while delivering an exceptional experience. Collaborate with on-site colleagues to ensure smooth operations.