Registered Nurse (RN) Case Manager

Script Runner; Polska; Hybrid; PLN 332,000 - 352,000; Full time

Job summary

Script Runner is seeking a Registered Nurse Case Manager to act as the main liaison among patients, providers, and pharmacies in a remote setting. You will own a queue of active clinical cases, review them, engage prescribers and patients, document encounters, and drive each case to resolution.

The role requires strong clinical judgment, persistent follow-up, and exceptional communication to explain actions and their importance to all parties involved.

Qualifications

• Active, unrestricted RN license with multistate privilege under the Nurse Licensure Compact (NLC).
• 2+ years of clinical experience involving medication management, care coordination, or utilization review.
• Strong working knowledge of common drug classes and clinical interaction risks.
• Proven track record of high-volume, outcome-driven phone outreach — sustained prescriber-office calling is a core daily activity in this role.
• Exceptional attention to detail and documentation discipline; comfortable working inside a structured case management system, and across multiple EHRs

Responsibilities

• Own a queue of active clinical cases — reviewing them, engaging prescriber offices, engaging patients, documenting encounters, and driving each one to resolution.
• Drive each case to actual resolution, not just logging; follow up persistently until closed.
• Communicate clearly with patients, providers, and pharmacies to ensure information flows without gaps.

Skills

Phone outreach

Clinical knowledge

Documentation discipline

Case management

Education

RN License

NLC eligibility

Tools

Case Management System

EHR

Job description

Role: Registered Nurse (RN) Case Manager

Location: Remote

Compensation: ($85,000-$90,000)

About Us

Every year, millions of patients are hospitalized because of medication problems, and billions of dollars in taxpayer money are wasted on drugs that deliver little therapeutic value. The reason is structural: no single entity in healthcare looks across a patient's entire medication list to make sure they're on the right drug, at the right dose, at the right time, for the right price. That's the gap GoldenScript fills. We're building a AI-native pharmacy services platform that traverses the complex maze of clinical, insurance, and financial data behind every prescription, combining it into a comprehensive view of each patient's optimal medication list. From there, we execute the last mile: coordinating prescribers, pharmacies, and payers to actually move each patient onto the right regimen.

About the Role

As a Registered Nurse Case Manager on our team, you'll serve as a key liaison between patients, providers, and pharmacies, keeping information moving and ensuring nothing falls through the cracks. You will own a queue of active clinical cases — reviewing them, engaging prescriber offices, engaging patients, documenting encounters, and driving each one to resolution. It's not passive care coordination. You'll need sharp clinical judgment to separate real issues from noise, and the persistence to follow up again and again until a case actually closes — not just gets logged.

We're looking for someone who is:

• Is comfortable jumping into the unknown with nothing but a can do attitude.

• Genuinely energized by being on the phone. For you, the phone isn't a chore, it's the job

• Driven to see cases through to actual resolution, not just "attempted"

• Relentless in a good way: you'll call again, get past the front desk, and close things out

• A clear, warm communicator who can explain what's happening and why it matters, to whoever's on the other end of the line

• Anchored by the belief that what you're doing is genuinely good for the patient — that conviction is what gets you through the fifth call

How success is defined

• # of calls made per day (50-60 call expectation to start)

• % of cases driven to completion per week

• Conversion rate of cases

Required Qualifications

• Active, unrestricted RN license with multistate privilege under the Nurse Licensure Compact (NLC), Active, unrestricted NJ license at a minimum.

• 2+ years of clinical experience involving medication management, care coordination, or utilization review (managed care, home health, or clinical pharmacy-adjacent experience is a plus)

• Strong working knowledge of common drug classes and clinical interaction risks

• Proven track record of high-volume, outcome-driven phone outreach — sustained prescriber-office calling is a core daily activity in this role

• Exceptional attention to detail and documentation discipline; comfortable working inside a structured case management system, and across multiple EHRs

Equal Opportunity

GoldenScript is an equal opportunity employer. We're building a company that reflects the diversity of the population we serve. We're committed to a hiring process that is fair, inclusive, and free from discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by law.