Regional SDoH Program Manager

Maryland Care Management, Inc; Poland; Hybrid; PLN 337,000 - 486,000; Full time

Benefits offered by this job

20 days PTO

Tuition assistance

Professional development plans

Flexible work arrangements

Job summary

Maryland Care Management, Inc. is seeking a SDoH Program Co-Manager to lead regional teams of social workers and community health workers, co-manage the SDoH strategy for Maryland Physicians Care, and partner with MPC leadership to improve member outcomes.

The role emphasizes data-driven performance, scalable workflows, and collaboration across departments, with travel up to ~20% to Upper Montgomery County and Western MD; requires MSW, LCSW/LCSW-C, and Medicaid/Medicare experience.

Qualifications

• Master’s degree in Social Work.
• LCSW or LCSW-C Licensure, current board-approved supervision preferred or ability to obtain.
• Three-plus (3+) years’ experience with population health, care coordination, and/or community-based programs.
• 1-2 years’ management experience.
• Experience within a Medicaid/Medicare managed care environment.
• Valid MD Driver’s License.

Responsibilities

• Leads assigned SDoH team to outreach to, screen, assess and connect MPC members with social care needs.
• Drives the advancement of integrated social care models by partnering across care management, utilization management, community engagement, prevention and wellness, HEDIS, and community-based organizations to address complex member needs.
• Provides complex case supervision, consultation, and review to all department social workers.
• Provides supervision to regional community health workers on workflow, resource development, community partnerships and relationships.
• Leads individual and group departmental social work supervision as relates to high risk complex SDoH needs, i.e. suicide risk, IPV, child welfare escalation.
• Collaborates routinely with other MPC departments on complex cases.
• Manages social work ethics and mandated reporting.
• Oversees development and processes for care planning, crisis planning, formal assessments and barrier mapping.
• Involved in initiative planning, ongoing member relationship management and satisfaction for assigned initiatives that impact the delivery of products and services to the internal and external environment.
• Collaborates with external vendors, external consultants, consulting team members and/or staff as required in support of initiatives.
• Manages and evaluates team member performance; provides coaching, consultation, employee development, and recognition, ensures ongoing, appropriate staff training; holds regular team meetings to drive good communication and collaboration.

Skills

Social determinants of health

Stakeholder management

HIPAA compliance

Leadership

Education

Master’s degree in Social Work

LCSW or LCSW-C Licensure

Job description

Maryland Care Management, Inc. is seeking a SDoH Program Co-Manager to lead regional teams of social workers and community health workers, co-manage the SDoH strategy for Maryland Physicians Care, and partner with MPC leadership to improve member outcomes.

The role emphasizes data-driven performance, scalable workflows, and collaboration across departments, with travel up to ~20% to Upper Montgomery County and Western MD; requires MSW, LCSW/LCSW-C, and Medicaid/Medicare experience.