Real-Time Market Data Coordinator & Incident Lead

SIX; Województwo mazowieckie; On-site; PLN 140,000 - 190,000; Full time

Job summary

SIX is seeking a Real-Time Data Service Specialist to ensure quality, availability, and transparency of real-time market data by monitoring feeds and coordinating customer-impacting resolutions. You will work with teams across time zones to support services 24/7 and collaborate with customers, data sources, and internal stakeholders.

Operating at the intersection of data operations, customer support, and technical troubleshooting, you will manage time-critical incidents, assess customer impact,

Qualifications

• Strong analytical and problem-solving skills for complex data flows and customer impact scenarios.
• Experience in production support, incident management, monitoring, or market data services in financial or mission-critical environments.
• Good understanding of IT systems, APIs, networking, data processing; scripting/automation is a plus.

Responsibilities

• Perform data monitoring and quality management for incoming data feeds from exchanges and contributors, including anomaly detection and validation.
• Act as central coordination point for critical real-time incidents end-to-end with triage, impact assessment, and stakeholder coordination.
• Investigate and troubleshoot issues across market data delivery, APIs, network, and service operations; ensure timely resolution and escalation.
• Provide operational expertise and technical consultancy, support onboarding, and collaborate with business and technology teams.
• Drive service reliability and continuous improvement through monitoring enhancements, release readiness, automation, and issue analysis.
• Work 24/5 shifts (7 hours) with teams in Warsaw and globally.

Skills

Analytical thinking

Problem solving

Production support

Incident management

Monitoring

IT systems, APIs, networking

Tools

SQL

Job description

SIX is seeking a Real-Time Data Service Specialist to ensure quality, availability, and transparency of real-time market data by monitoring feeds and coordinating customer-impacting resolutions. You will work with teams across time zones to support services 24/7 and collaborate with customers, data sources, and internal stakeholders.

Operating at the intersection of data operations, customer support, and technical troubleshooting, you will manage time-critical incidents, assess customer impact,