Quoting Specialist (m/f/d) - 12 Months Fixed Term

Remote Genie; Łomianki; Hybrid; PLN 60,000 - 90,000; Full time

Benefits offered by this job

Hybrid work

International environment

Career growth

Collaborative culture

Job summary

LGC Standards in Łomianki, Poland, is seeking a Quoting Specialist (m/f/d) for a 12-month fixed-term contract. The role is hybrid with 2-3 days in the office weekly, supporting scientists worldwide by delivering accurate quotations and guiding customers from inquiry to order.

You will collaborate with Sales, Operations and Customer Service, manage inquiries across phone, email, and digital channels, and help customers adopt our webshop while maintaining compliance and high service standards.

Qualifications

• Fluent Polish and strong English language skills are a must.
• Experience in life sciences, chemistry, laboratory products or another scientific environment would be beneficial.
• Experience in customer service, quotations, sales support or a similar customer-facing role.

Responsibilities

• Create accurate and timely quotations for customers.
• Manage customer enquiries and help find the right products and solutions.
• Follow up on quotations and support their conversion into orders.
• Build strong relationships with customers and act as a trusted contact.
• Collaborate with Sales, Customer Service, Supply Chain and Operations teams.
• Support customers across phone, email, Salesforce and digital channels.
• Encourage adoption of webshop and digital self-service solutions.
• Handle regulated product enquiries in line with compliance requirements.
• Identify opportunities to improve customer experience and internal processes.

Skills

Polish language

English language

Life sciences experience

Customer service

Proactive mindset

Communication skills

Attention to detail

CRM systems (Salesforce/IFS)

Multitasking

Cross-functional collaboration

Job description

Company Description

LGC Standards is a division of LGC Group, the UK’s designated National Measurement Institute for chemical and bioanalytical measurements. We are a leading global manufacturer and service provider of quality assurance and research tools, supporting analytical needs in more than 120 countries worldwide. We use our expertise to produce to the highest standards, including ranges produced under ISO/IEC 17025 and accredited to ISO 17034. Our wide range of reference materials and proficiency testing schemes is complemented by our experience in outsourcing and customs, enabling us to adapt quickly to provide tailored solutions that meet our customers’ analytical needs. We innovate and apply science in order to ensure the safety and integrity of products and services, in line with our vision of science for a safer world.

Job Description

Quoting Specialist (m/f/d)- Hybrid | Łomianki, Poland (2-3 days per week in the office)

This is a 12 Months Fixed Term Contract

Help scientists around the world access the products they need. Drive exceptional customer experiences. Make an impact.

At LGC Standards, our purpose is simple: Science for a Safer World.

Every day, scientists, laboratories, manufacturers and research organisations rely on our products to ensure the quality, safety and accuracy of their work. As a Quoting Specialist, you’ll play an important role in making that happen.

This isn’t simply about producing quotes. You’ll be a trusted partner for customers, helping them navigate their requirements, finding solutions, and ensuring they receive a seamless and positive experience from first enquiry through to quotation.

Working as part of our international commercial team, you’ll support customers while collaborating closely with Sales, Operations and Customer Service colleagues. Your ability to build relationships, solve problems and proactively support customers will directly contribute to our success and customer satisfaction.

What you’ll be doing

• Creating accurate and timely quotations for customers
• Managing customer enquiries and helping customers find the right products and solutions
• Following up on quotations and supporting their conversion into orders
• Building strong relationships with customers and acting as a trusted point of contact
• Working collaboratively with Sales, Customer Service, Supply Chain and Operations teams
• Supporting customers across phone, email, Salesforce and digital channels
• Encouraging adoption of our webshop and digital self-service solutions
• Handling regulated product enquiries responsibly and in line with compliance requirements
• Identifying opportunities to improve customer experience and internal processes

Qualifications

What we’re looking for

• Fluent Polishand strong English language skills are a must
• Experience within life sciences, chemistry, laboratory products or another scientific environment would be very beneficial
• Experience in customer service, quotations, sales support, inside sales or a similar customer-facing role
• A proactive mindset and genuine desire to help customers succeed
• Strong communication and relationship-building skills
• Excellent attention to detail and organisational abilities
• Experience using CRM systems and business systems such as Salesforce, IFS or similar
• Confidence managing multiple priorities in a fast-paced environment
• A collaborative team player who enjoys working across functions

Why join LGC?

• Hybrid working model with 2-3 days per week in our Łomianki office
• An international environment supporting customers in more than 180 countries
• Opportunities to learn, grow and develop your career
• A collaborative and supportive team culture

Additional Information

ABOUT LGC:

LGC is a leading, global life science tools company, providing mission-critical components and solutions into high-growth application areas across the human healthcare and applied market segments. Its high-quality product portfolio is comprised of mission-critical tools for genomic analysis and for quality assurance applications, which are typically embedded and recurring within our customers’ products and workflows and are valued for their performance, quality, and range.

OUR VALUES

• PASSION
• CURIOSITY
• INTEGRITY
• BRILLIANCE
• RESPECT

EQUAL OPPORTUNITIES

LGC strongly believes that every job applicant and employee should be valued for their individual talents regardless of age, disability, race, color, ethnic or national origin, sex, sexual orientation, gender reassignment, marital or civil partnership, pregnancy or maternity, religion, or belief. Short listing, interviewing and selection will always be carried out without regard to gender, sexual orientation, marital status, color, race, nationality, ethnic or national origins, religion or belief, age, or trade union membership.

For more information about LGC, please visit our website www.lgcgroup.com

#scienceforasaferworld