Quentic Platform Support Engineer

ThyssenKrupp Presta AG; Województwo pomorskie; Remote; PLN 120,000 - 180,000; Full time

Job summary

A leading technology company in Poland seeks a skilled IT professional for a remote position focused on application management and technical support. You will ensure smooth operation of the Quentic Platform, analyze technical issues, and provide user support. Ideal candidates will have hands-on experience with Workday and SharePoint, as well as knowledge of security monitoring tools. Join an innovative environment that promotes flexibility and continuous learning.

Benefits

Global impact & open culture

Flexible workstyle

Supportive onboarding & career growth

Continuous learning

Wellbeing & community

Team spirit & events

Extra perks

Qualifications

• Hands-on experience in application management, troubleshooting, and support.
• Skilled in security monitoring and compliance, including IAM and SSO tools.
• Can manage updates and coordinate with software suppliers.

Responsibilities

• Ensure smooth operation, maintenance, and monitoring of the Quentic Platform.
• Analyze and resolve technical issues to minimize disruptions.
• Monitor the platform for security threats and ensure data protection.

Skills

Application management

Troubleshooting

Security monitoring

Compliance

Fluent in English

Fluent in German

Tools

Workday

Microsoft SharePoint

PowerPlatform

Sailpoint IIQ

PingID

SAP

Job description

Type of contract:

Type of contract: Full-time, Permanent

Experience level: Professionals

Remote work: Remote

Job field:

Job field: IT

Status:

Status: Ongoing recruitment, entry date flexible

• Ensure smooth operation, maintenance, and monitoring of the Quentic Platform and its underlying infrastructure.
• Analyze and resolve technical issues to minimize disruptions.
• Monitor the platform for security threats and ensure data protection according to standards.
• Coordinate updates and module changes from Quentic with all stakeholders.
• Provide first and second level customer support for end users and application owners.

Your profile

You’ll be a great fit if you:

• Have hands‑on experience in application management, troubleshooting, and support, especially with Workday, Microsoft SharePoint, and PowerPlatform.
• Are skilled in security monitoring and compliance, including IAM and SSO tools like Sailpoint IIQ and PingID.
• Can manage updates and coordinate with software suppliers and hosting partners.
• Have basic knowledge of SAP interface technology.
• Communicate fluently in English and German and work effectively with cross‑functional teams.
• Are proactive, analytical, and thrive in a dynamic, customer‑focused environment.

What do you benefit with us:

At thyssenkrupp GSG, we believe great work starts with employee. Here’s what you can expect when you join our team:

• Global impact & open culture: Be part of a high‑tech company shaping industries worldwide, where your ideas truly matter.
• Flexible workstyle: Enjoy remote work possibilities and flexible hours start your day anytime between 7:00 and 10:00.
• Supportive onboarding & career growth: Get started with guidance from experienced mentors and follow clear paths for development and promotion.
• Continuous learning: Access to premium training platforms, foreign language classes, and a personal development budget.
• Wellbeing & community: Take care of yourself with private medical care, life insurance or join company sports initiatives.
• Team spirit & events integration budget, interdepartmental teams, company and family activities to stay connected, even remotely.
• Extra perks: From anniversary bonuses and MyBenefit platform to the under the pear tree holiday benefit, we make sure your hard work is appreciated.