Quality Assurance Intern

Hapag-Lloyd AG; Województwo pomorskie; On-site; PLN 33,000 - 50,000; Full time

Benefits offered by this job

Paid internship

Defined training paths with mentor and

Flexible working hours

Equipment provided

Job summary

Hapag-Lloyd AG is seeking a motivated Quality Assurance Intern to gain hands-on experience across IT Service Enablement, Service Management Platform, and Enterprise IT Infrastructure Services. You will execute test cases, document defects, validate fixes, and collaborate with cross-functional teams in an Agile setting.

This paid internship offers defined training paths with your mentor and manager, flexible working hours, and the equipment you need to perform effectively while you learn about

Qualifications

• Currently studying Information Technology, Computer Science, or a related field.
• Strong problem-solving skills with a hands-on approach to technical challenges.
• Fluent in English and able to communicate effectively.

Responsibilities

• Execute manual test cases based on business requirements.
• Identify, document, and track defects.
• Verify defect fixes and perform regression testing.
• Maintain testing documentation and reports.
• Identify and implement test automation opportunities to improve efficiency.
• Collaborate with development teams to support product quality and testing efforts.
• Participate in Agile development activities.
• Support quality assurance processes and continuous improvement initiatives.

Skills

Problem solving

Hands-on approach

English communication

Empathy

Education

IT/CS student

Tools

Atlassian

ServiceNow

Job description

We are seeking a motivated and detail-oriented Quality Assurance Intern to join our organization. This unique internship opportunity provides exposure to a diverse range of technologies, platforms, and business processes through a shared assignment across three teams: IT Service Enablement, Service Management Platform, and Enterprise IT Infrastructure Services. The Intern will support quality assurance activities by executing test cases, identifying defects, validating fixes, and maintaining testing documentation while collaborating with cross-functional teams. This role offers hands‑on experience in software testing, service management solutions, IT infrastructure technologies, and Agile delivery practices, making it an excellent opportunity to develop a broad foundation in quality assurance and enterprise IT operations.

• Support manual testing of software applications.
• Assist in creating and executing test cases based on business requirements.
• Support the identification, documentation, and tracking of defects.
• Assist in verifying defect fixes and performing regression testing.
• Help maintain testing documentation and reports.
• Support the identification and implementation of test automation opportunities to improve efficiency and streamline processes.
• Collaborate with development teams to support product quality and testing efforts.
• Participate in Agile development activities.
• Support quality assurance processes and continuous improvement initiatives.

What Makes You A Fit

• Student of Information Technology, Computer Science, or a related field, or equivalent practical experience.
• Good problem‑solving skills, with a hands‑on approach to technical challenges.
• Comfortable with communicating in English.
• High level of empathy and positive basic attitude.

What will be an advantage

• Basic technical knowledge of IT systems.
• Basic knowledge of Atlassian and/or ServiceNow products would be an advantage.

We offer:

• Paid internship.
• Defined training paths created with your mentor and manager.
• Flexible working hours to make study and work possible.
• Gain valuable knowledge and experience.
• Equipment necessary to work.

About Us

Hapag‑Lloyd is one of the world’s leading liner shipping companies, connecting businesses and people across more than 600 ports worldwide. With a fleet of over 300 modern container ships and a vessel capacity of 2.5 million TEU, we keep global trade moving reliably every day.
Our global network spans 140 countries, 400 offices, and a growing portfolio of terminal and infrastructure investments. This scale enables us to deliver consistent, high‑quality service across continents and to support our customers in even the most complex supply chains.
When you join us, you become part of more than 18,000 colleagues working across borders, functions, and cultures, to not only to deliver quality for our customers, but to create innovation and opportunities across roles, regions, and perspectives.
We believe that every exploration is a chance to grow, and every port is a place to belong. Your Journey, Our Horizon