Project manager in process improvement

Marsh; Warszawa; Hybrid; PLN 140,000 - 190,000; Full time

Benefits offered by this job

Hybrid work model

Career development

Job summary

Marsh is seeking a Project Manager to lead regional process standardization, optimize operations, and drive continuous improvement across cross-functional teams. You will standardize workflows, design best practices, and embed a culture of excellence using data-driven decision-making and governance.

The role requires strong English, proven PM experience, and the ability to manage multiple priorities in a fast-paced environment.

Qualifications

• Proven experience as a Project Manager leading process standardization and transformation.
• Strong knowledge of process mapping and standardization techniques.
• Experience in cross-functional stakeholder management.
• Excellent analytical, problem-solving, communication and presentation skills.
• Ability to promote cultural change and drive continuous improvement mindsets.
• Ability to manage multiple priorities in a fast-paced environment.
• Excellent spoken and written English.
• Certification such as PMP/PRINCE2 or Lean Six Sigma is a plus.

Responsibilities

• Lead regional standardization and process improvement projects from initiation to completion.
• Analyze end-to-end workflows to identify inefficiencies and opportunities for standardization.
• Design, implement, and maintain standardized process frameworks and procedures.
• Foster a continuous improvement culture through training and initiatives.
• Use data and metrics to drive decisions and measure impact.
• Map processes with cross-functional teams, eliminate waste, and standardize ways of working.
• Apply PM methodologies and process improvement frameworks (Lean, Six Sigma, Agile).
• Coordinate timelines, risk governance, resources, and stakeholder communication.
• Support change management and sustainment of improvements.

Skills

Analytical skills

Problem solving

Communication

Presentation skills

Stakeholder management

Leadership

Job description

Описание:

We are seeking an Project Manager to lead process standardization, operational efficiency, and continuous improvement initiatives across the region. The role is focused on driving project execution, standardizing workflows, reducing complexity, and embedding a culture of continuous improvement across cross-functional teams.

Задачи:

Lead regional standardization and process improvement projects from initiation to completion. Analyze end-to-end operational workflows to identify inefficiencies, risks, and opportunities for standardization. Design, implement, and maintain standardized process frameworks, operating procedures, and best practices across departments. Foster and embed a continuous improvement culture by training teams, facilitating improvement initiatives, and encouraging ongoing operational excellence. Use data and metrics to identify root causes, support decision-making, and measure the impact of project outcomes. Work with cross-functional teams to map processes, eliminate waste, and drive standard ways of working. Apply project management methodologies and process improvement frameworks (such as Lean, Six Sigma, or Agile). Coordinate project timelines, risk governance, resources, and transparent stakeholder communication. Support change management and overall sustainability to ensure long-term adoption of improved and standardized processes.

Требования:

Proven experience as a Project Manager leading process standardization, optimization, or business transformation projects. Strong knowledge of process mapping, standardization techniques, and continuous improvement methodologies. Proven project management and stakeholder management skills across cross-functional teams. Strong analytical, problem-solving, communication, and presentation skills. Demonstrated ability to promote cultural change and drive continuous improvement mindsets across teams. Ability to manage multiple priorities and work independently in a fast-paced environment. Excellent spoken and written English. Будет плюсом: Recognized Project Management or Process Improvement certification (e.g., PMP, PRINCE2, Lean Six Sigma Green/Black Belt, or Agile/Scrum); Experience leading cross-regional or multi-market process harmonization and standardization programs; Exposure to automation, RPA, AI, or digital process improvement initiatives; Experience supporting IT-related projects, system implementations, workflow automation, or technology-enabled operational change; Consulting, financial services, or insurance experience; Strong ability to influence without formal authority in an international environment.

Условия:

We help you be your best through professional development opportunities, collaborative environment, interesting work, and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented people to create new solutions and have an impact on colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being. Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one "anchor day" per week on which their full team will be together in person.