Program Analyst

Billennium; Warszawa; Hybrid; PLN 70,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits

Flexible hours

Career growth

Global collaboration

Innovative environment

Engaging community

Team-building events

Welcome pack

Job summary

Billennium is seeking an experienced Program Analyst to join a client project in the banking industry. This hybrid Warsaw-based role focuses on supporting program managers, data reporting, and stakeholder communications to ensure timely delivery and alignment with branding standards.

You will coordinate logistics, manage LMS-related activities, prepare dashboards, analyze survey data, and collaborate with internal and external stakeholders across global teams in a growth-oriented environment at

Qualifications

• 2–5 years in Learning & Development, HR, Talent Management, Project Coordination, or related field.
• Experience supporting learning programs and LMS.
• Proficiency in Microsoft Office and virtual collaboration tools (Teams, Zoom).
• Strong organizational skills to manage multiple priorities and meet deadlines.
• Excellent written and verbal communication for stakeholder updates.
• Strong analytical skills with survey data and metrics using Excel.
• Collaborative, proactive, and adaptable with a customer-service focus.

Responsibilities

• Support Program Managers in maintaining program materials, presentations, and facilitator guides.
• Administer surveys, collect feedback, and prepare reports, dashboards and data summaries.
• Coordinate logistics for internal faculty and external speakers.
• Draft and distribute participant communications (invitations, pre-work, reminders, post-program resources).
• Support vendor administration: invoices, PO tracking, onboarding, budget monitoring.
• Maintain project documentation, track actions, and update timelines.
• Serve as LMS coordination contact, supporting enrollments and learner tracking.

Skills

Learning & Development

HR & Talent Management

Project Coordination

LMS experience

Microsoft Office

Communication skills

Analytical skills

Customer service

Tools

LMS

Microsoft Teams

Zoom

Job description

Billennium is a global technology company with over 20 years of experience, committed to innovation and empowering businesses. As an employer, we offer a supportive, growth-focused environment where collaboration and creativity thrive. Join us to shape the future of technology together!

We are looking for an experienced Program Analyst who will join a project for our client in the banking industry.

This is a hybrid position, with 3 days per week spent working from the client's office in Warsaw.

What you will do:

• Support Program Managers in maintaining, updating, and quality-checking program materials, presentations, and facilitator guides, ensuring alignment with organizational standards, policies, and branding guidelines.
• Administer surveys, collect participant feedback, and prepare reports, dashboards, and data summaries to support program evaluation.
• Coordinate logistics for internal faculty and external speakers, including scheduling, communication, and distribution of facilitation materials.
• Draft and distribute participant communications, including invitations, pre-work, reminders, and post-program resources.
• Support vendor administration activities, including invoice processing, purchase order tracking, onboarding coordination, and budget monitoring.
• Maintain project documentation, track action items, and update program timelines to ensure deliverables are completed on schedule.
• Serve as a point of contact for LMS coordination, partnering with internal teams to support enrollments, learner tracking, and issue resolution.

What we are looking for:

• 2-5 years of experience in Learning & Development, Human Resources, Talent Management, Project Coordination, or a related field.
• Experience supporting learning programs and working with Learning Management Systems (LMS).
• Proficiency in Microsoft Office (Excel, PowerPoint, Word) and virtual collaboration tools such as Microsoft Teams and Zoom.
• Strong organizational skills with the ability to manage multiple priorities, maintain accuracy, and meet deadlines in a fast-paced environment.
• Excellent written and verbal communication skills, with the ability to create clear and professional stakeholder communications.
• Strong analytical skills, including experience working with survey data and program metrics using Excel formulas, pivot tables, and charts.
• Collaborative, proactive, and adaptable mindset with a strong customer-service orientation and a focus on continuous process improvement.

Perks and benefits (our offer):

• Comprehensive benefits - enjoy Udemy for Business, private medical care, Multisport card, veterinary package, language lessons, and shopping vouchers.
• Flexibility - adaptable working hours and remote/hybrid work options to suit your lifestyle & location.
• Career growth - access opportunities for professional development and learning, including perks related to our official partnerships with global IT giants: Microsoft, AWS, Snowflake, Salesforce & more.
• Global collaboration - work with a diverse, international team.
• Innovative environment - be part of a forward-thinking and growth-oriented workplace.
• Engaging community - work with passionate professionals and participate in team-building events, hackathons, and CSR initiatives to make an impact beyond work.
• Team-building events including our company tradition (annual company event in Mazury).
• A pleasant surprise to start your journey with us in the form of a welcome pack.