Product Solutions Engineer, gTech CX & Security Impact

Google LLC; Polska; Presencial; PLN 206 000 - 211 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

15% bonus target

Equity

Benefits

Resumo da oferta

Google LLC in Poland is seeking a Product Support Consultant within gTech Ads LCS CX to deliver high-quality customer experiences and end-to-end solutions for advertisers and sales teams. You will unblock critical business by managing escalations and liaising with cross functional partners to communicate issues and trends.

Individual pay is determined by job-related skills, experience, and relevant education or training.

Qualificações

• Bachelor's degree or equivalent practical experience.
• 1 year of experience with security assessments or security design reviews or threat modeling.
• 1 year of coding experience in one or more general purpose languages.
• 1 year of experience working with web technologies (e.g., HTML, CSS, JavaScript, HTTP, Networks).
• Experience with data analysis and visualization using SQL-like query languages.

Responsabilidades

• Own end-to-end customer solutioning and unblock critical business by managing escalations.
• Liaise with internal/external stakeholders to provide communication on customer issues and trends.
• Provide high-quality customer experience and deep product knowledge to advertisers and sales teams.
• Collaborate with cross-functional partners to build automation frameworks to detect and prevent product bugs/issues.

Conhecimentos

Security assessments

Coding

Web technologies

Data analysis

SQL-like queries

Formação académica

Bachelor's degree or equivalent practical experience

Ferramentas

SQL-like query languages

Descrição da oferta de emprego

Google LLC in Poland is seeking a Product Support Consultant within gTech Ads LCS CX to deliver high-quality customer experiences and end-to-end solutions for advertisers and sales teams. You will unblock critical business by managing escalations and liaising with cross functional partners to communicate issues and trends.

Individual pay is determined by job-related skills, experience, and relevant education or training.