Product Owner

Seargin; Polska; Vor Ort; PLN 120.000 - 180.000; Vollzeit

Zusammenfassung

Seargin is seeking an experienced Product Owner to drive lifecycle, stability, and continuous improvement of business-critical IT products. You will bridge business stakeholders, Information Compliance, and technical teams to ensure value delivery while meeting security and compliance requirements.

You will manage lifecycle, support roadmap execution, and oversee change and release activities with a focus on service quality.

Qualifikationen

• 5 years of commercial experience in managing IT products.
• ITIL/ITSM, SRA frameworks, Service Management, Agile (Scrum/Kanban/Scrumban).
• Fluent Change Management experience.
• Knowledge of Corporate Identity Management concepts.
• Experience with ServiceNow, Google Workspace and Microsoft 365.

Aufgaben

• Own and manage the full lifecycle of IT applications, ensuring stability and optimization.
• Serve as primary operational contact with stakeholders and Information Compliance.
• Authorize key operational documentation including runbooks.
• Plan and oversee changes and releases to maintain business continuity and deployment safety.
• Collaborate with development teams and Product Owners on releases and milestones.
• Create and maintain System Risk Assessments aligned with Legal and Compliance.

Kenntnisse

IT product management

ITIL/ITSM

Change management

Identity & security concepts

APIs & data models

Microservices

SQL

PowerShell

Tableau

Excel

Google Sheets

Google Workspace

Microsoft 365

Tools

ServiceNow

Jobbeschreibung

As a dynamic multinational tech company operating in 50 countries, we drive innovation and create projects that shape the future and greatly enhance the quality of life. You will find our solutions supporting advanced AI initiatives, financial analytics, and enterprise-scale digital transformation across global organisations.

About the role

We are looking for an experienced Product Owner to drive the lifecycle, stability, and continuous improvement of business-critical IT products. In this role, you will serve as the key link between business stakeholders, Information Compliance, and technical teams, ensuring that products deliver value while meeting operational, security, and compliance requirements. You will be responsible for managing the product lifecycle, supporting roadmap execution, overseeing change and release activities, and ensuring high service quality across the product ecosystem. The role requires a combination of product ownership, stakeholder management, governance, service management, and operational oversight.

Requirements 'must have':

• 5 years of commercial experience in managing IT products within a similar position.
• Frameworks & Governance: ITIL / ITSM (Incident/Request/Problem Management), System Risk Assessment (SRA) frameworks, Service Management and Agile (Scrum / Kanban / Scrumban).
• Change Management: Proven hands-on fluency in formal Change Management.
• Identity, Access & Security Tools: Understanding of the Corporate Identity Management concepts.
• Systems & Infrastructure: ServiceNow, Google Workspace, and Microsoft 365.

Requirements 'nice to have'

• Domain Knowledge: Information Governance and Compliance, regulated IT ecosystems, IT for Pharma.
• Technical Literacy: Solid understanding of software development concepts, including APIs, data models, microservices architecture.
• AI Advocacy: AI prompt engineering and use case design.
• Technical & Scripting Knowledge: SQL (queries & views), PowerShell scripting for automation, Tableau, Google Sheets, and Excel.

Responsibilities:

• System Ownership & Lifecycle
• Manage the full end-to-end application lifecycle, ensuring operational stability, quality, and continuous optimization.
• Act as the primary operational contact and decision point for queries alongside Product Owners and Information Compliance team.
• Authorize and approve key operational documentation, including system runbooks.
• Planning, Change & Release Management
• Plan, authorize, and oversee changes in the IT environment to maintain business continuity and deployment safety.
• Work closely with development teams and Product Owners on building and managing application releases.
• Contribute to PI Plannings on product lifecycle milestones and operational goals
• Risk, Security & Compliance
• Create and maintain System Risk Assessments (SRA) in alignment with Legal and Information Compliance requirements.
• Oversee and manage key authentication assets, password vaults, and compliance with security policies.
• Operations & Access Oversight
• Manage operations of L2/L3 support lines.
• Monitor SLA/KPI benchmarks and supervise ITIL Incident and Service Request management in ServiceNow.
• Maintain ServiceNow Knowledge Base (KB) articles, operational procedures, and team sites (SharePoint / Confluence).

To learn more about Seargin, please visit our web page: www.seargin.com