Process Intelligence Product Manager (Celonis) - Remote

ERGO; Województwo mazowieckie; Hybrid; PLN 180,000 - 280,000; Full time

Benefits offered by this job

Remote working option

In-office Warsaw & dog-friendly office

Flexible working hours

Job summary

ERGO Technology & Services S.A. seeks an IT Product Manager for Process Intelligence to own the Celonis platform, manage its lifecycle, and align demand with business strategy. You will govern security, compliance, upgrades, and RBAC while coordinating with architecture, IT Risk, and Process Intelligence teams.

You will lead roadmap planning, budget considerations, and platform performance monitoring, ensuring secure, scalable operations and value delivery for the business units.

Qualifications

• Fluent written and spoken English.
• University degree in Computer Science, Business Informatics, Engineering or comparable field, or equivalent professional experience.
• Several years of experience in IT product management, requirements engineering, platform administration or similar roles.
• Experience with analytics or process mining solutions.
• Knowledge of Celonis or comparable process intelligence platforms, including governance, integrations and user management concepts.
• Practical knowledge of APIs, data integration concepts, cloud technologies and security management practices.
• Familiarity with incident, release and change management processes as well as compliance and audit requirements.
• Strong analytical and problem-solving skills alongside agile ways of working such as Scrum or Kanban.
• Customer focus and the ability to translate business demands into high-level IT requirements.
• Entrepreneurial thinking and balancing business needs with cost-benefit considerations and organizational goals.

Responsibilities

• Own the Celonis platform as an IT product and manage its lifecycle.
• Consult business stakeholders and oversee demand process, roadmap, upgrades and budgets.
• Ensure governance, security, compliance and documentation for the Celonis platform.
• Collaborate with IT Risk, architecture, development, service management and Process Intelligence teams to drive improvements.
• Manage users, permissions and RBAC models in line with requirements.
• Monitor performance, availability and integrations; support incident, change and release processes.

Skills

English (Fluent)

IT product management

Requirements engineering

Platform administration

Stakeholder management

Agile methodologies (Scrum/Kanban)

Celonis/process mining

APIs & data integration

Cloud technologies

Security management

Incident/change management

Cost & budget planning

Education

University degree in Computer Science / Business Informatics / Engineering

Tools

Celonis platform administration

Job description

ERGO Technology & Services S.A. seeks an IT Product Manager for Process Intelligence to own the Celonis platform, manage its lifecycle, and align demand with business strategy. You will govern security, compliance, upgrades, and RBAC while coordinating with architecture, IT Risk, and Process Intelligence teams.

You will lead roadmap planning, budget considerations, and platform performance monitoring, ensuring secure, scalable operations and value delivery for the business units.