Principal Telecom NOC & 5G Domain Expert (m/k/n)

UPVANTA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ; Wrocław; Hybrid; PLN 350,000 - 520,000; Full time

Benefits offered by this job

Remote/Hybrid work

Contract or permanent

English proficiency

Job summary

UPVANTA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ is seeking a Principal Telecom NOC & 5G Domain Expert to lead autonomous network operations development. The role focuses on telecom operations, service assurance, and AI-driven fault diagnosis with collaboration across AI engineers and network architects.

The candidate should have extensive NOC and telecom operations experience, including 4G/LTE and 5G rollout, and willingness to travel to Germany and the UK.

Qualifications

• 12+ years of experience in telecom operations
• Strong hands-on NOC and service assurance experience
• Experience managing nationwide mobile network operations
• Proven expertise in 4G/LTE and 5G rollout, operations and optimization
• Deep understanding of fault management, incident management, alarm correlation and performance monitoring
• Experience with capacity management and service impact analysis
• Familiarity with telemetry, observability, streaming analytics and AIOps platforms
• Ability to translate operational workflows into automated and AI-driven processes

Responsibilities

• Define telecom use cases for autonomous AI agents
• Design AI-assisted fault diagnosis and root-cause analysis processes
• Develop knowledge models for alarm correlation, incident management, network performance and service assurance
• Support AI-driven capabilities such as fault isolation, self-healing actions, ticket enrichment and change impact assessment
• Validate network recommendations generated by AI agents
• Work closely with AI engineers, data scientists and network architects to shape autonomous network operations

Skills

Telecom operations

NOC experience

5G rollout

Fault management

Incident management

Alarm correlation

Performance monitoring

Observability

AIOps

Automation

Tools

AIOps platforms

Telemetry tools

OSS/BSS awareness

Job description

Principal Telecom NOC & 5G Domain Expert (m/k/n)

Miejsce pracy: Wrocław

Technologies we use

Operating system

• Windows

About the project

We are looking for a Principal Telecom NOC & 5G Domain Expert with extensive experience in telecom operations, service assurance, and mobile network management to support the development of next-generation AI-driven network operations solutions. Willing to travel as required, particularly to Germany and the UK.

Your responsibilities

• Define telecom use cases for autonomous AI agents.
• Design AI-assisted fault diagnosis and root-cause analysis processes.
• Develop knowledge models for alarm correlation, incident management, network performance, and service assurance.
• Support AI-driven capabilities such as fault isolation, self-healing actions, ticket enrichment, and change impact assessment.
• Validate network recommendations generated by AI agents.
• Work closely with AI engineers, data scientists, and network architects to shape autonomous network operations.

Our requirements

• 12+ years of experience in telecom operations.
• Strong hands-on NOC and Service Assurance experience.
• Experience managing nationwide mobile network operations.
• Proven expertise in 4G/LTE and 5G rollout, operations, and optimization.
• Deep understanding of Fault Management, Incident Management, Alarm Correlation, and Performance Monitoring.
• Experience with Capacity Management and Service Impact Analysis.
• Familiarity with telemetry, observability, streaming analytics, and AIOps platforms.
• Ability to translate operational workflows into automated and AI-driven processes.

Optional

• Experience with AI/ML-driven operations (AIOps).
• Knowledge of OSS/BSS ecosystems.
• Exposure to cloud-native telecom environments and network automation.

What we offer

• Location: Remote / Hybrid
• Type: Contract or Permanent
• Language: English (Professional Working Proficiency)

Recruitment stages

• CV
• Introductory interview
• Technical interview

UPVANTA SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ

Welcome to Upvanta, where our motto is "We Care More".

Founded in 2018, we have grown into a dynamic IT services company with a team of over 180 dedicated professionals. Our journey has been marked by exceptional year-over-year growth, driven by our unwavering commitment to our clients.