Principal Program Manager – Safety & Security

af; Kraków; Hybrid; PLN 260,000 - 290,000; Full time

Benefits offered by this job

Equity in the company – RSUs

Employee Stock Purchase Plan (ESPP)

26 days paid holiday + additional days

Hybrid working model

Commute allowance

Health/Dental Coverage – LUX MED VIP

Life Insurance

Travel Insurance

Pluxee Lunch Card/Multisport Card

Education Budget

Mental Health program

Family planning program

Employee Pension Plan (PPK)

Job summary

Remitly seeks a Principal Program Manager, Safety & Security to own our global safety program. You will monitor geopolitical risk across offices, advise leadership on active threats, and lead incident response when situations escalate.

You will build security foundations, standards, and audit-ready documentation across all locations, partnering with HR, Legal, and risk teams. This role demands strategic, cross‑functional leadership.

Qualifications

• 7+ years of progressive experience in corporate security and security program management.
• Experience monitoring geopolitical risk in multiple regions with active threat dynamics.
• Experience building global security programs across multi-site environments.
• Experience working with retained security intelligence or consulting firms.
• Experience with ISO 27001, SOC 2 or equivalent audits.

Responsibilities

• Maintain a monitoring rhythm for active threat environments and elevated-risk locations.
• Brief leadership and partners on geopolitical risk and escalation.
• Translate threat situations into clear leadership briefings and action.
• Develop security standards, emergency guides, and audit-ready documentation globally.
• Oversee security planning for high-risk travel, board meetings, and events with external partners.
• Collaborate with HR, Legal, and Risk on safety policy and employee protection programs.

Skills

Corporate security

Geopolitical risk

Security program management

Incident response

Compliance documentation

Vendor management

Cross-functional partnership

Job description

About the Role

Remitly operates offices across 15+ locations in North America, Latin America, Europe, the Middle East, and Asia Pacific — and the threat landscape around those offices has never been more complex. Geopolitical volatility, active conflicts affecting employees and their travel, and rising risk in important markets have created an urgent need for a single, expert owner of our global safety and security program.

Principal Program Manager, Safety & Security

As Principal Program Manager, Safety & Security, you will report to the Director, Global Workplace Services and ensure our preparedness, taking point when the world gets complicated. You will monitor geopolitical risk across our global footprint, advise leadership on active threat situations in markets like the UAE, India, and Central America, and command our incident response when situations escalates. You will also build the physical security foundations that underpin it all: standards, audit‑ready documentation, and executive protection protocols across every office location.

You will partner with our retained global security consulting partner, which provides 24/7 global security operations center support, high‑risk travel intel, and executive protection expertise. A core part of this role is managing that relationship and translating their intelligence outputs into Remitly's programs, escalation protocols, and leadership briefings.

This is not reactive security management. It is program ownership — and it requires someone who can operate across physical security, geopolitical risk, employee care obligations, and compliance simultaneously. We're looking for a builder who is energized by global complexity, exercises judgment in high‑stakes situations, and knows how to use external security expertise, translating it into programs Remitly can act on. The best security work is largely invisible. The right person for this role is motivated by exactly that.

You Will

• Maintain a monitoring rhythm for active threat environments, including elevated‑risk locations globally.
• Brief GWS leadership and internal partners before situations escalates, and serve as the primary internal voice on geopolitical risk.
• Translate complex threat situations into clear, briefings for senior non‑security leadership that inform action.
• Develop security standards, protocols, emergency guides, and audit‑ready documentation across all Remitly office locations worldwide.
• Partner with GWS regional leads to implement and maintain standards at the site level.
• Oversee security planning for high‑risk travel, board meetings, and public events, using our retained global security consulting partner and local security resources.
• Collaborate with HR, Legal, and Enterprise Risk Management on employee care strategy and policy — including travel safety guidance and high‑risk location protocols.
• Manage escalation paths and communications for active safety and security situations.
• Create communication templates, response guides, and post‑incident reviews.
• Coordinate with and support Operational Risk Management during enterprise crises.
• Lead the relationship, performance oversight, service agreement, and escalation routing with our retained global security consulting partner.
• Evaluate, scope, select and manage additional security vendors and tools, including risk intelligence platforms and emergency communications systems.
• Deliver audit‑ready documentation and control evidence for ISO 27001, the Global Outsourcing Oversight program, and other applicable compliance frameworks.
• Support Joint State Exams, business license applications, and other regulatory processes as they relate to physical security.

You Have

• 7+ years of progressive experience in corporate security, global security program management, or related field — with meaningful exposure to geopolitical risk assessment and international threat environments across more than one region.
• Demonstrated experience monitoring geopolitical risk in markets with active threat dynamics — including conflict zones, political instability, state‑actor threats, or elevated travel risk.
• Experience building global security programs from the ground up in a multi‑site, multi‑region environment, including physical security standards, incident response guides, and compliance documentation.
• Experience working with retained security intelligence or consulting firms, managing the relationship, scoping work, and translating outputs into organizational action and leadership briefings.
• Proficiency in building safety, security, and employee care frameworks, with demonstrated ability to partner with HR, Legal, and Risk on safety policy and employee protection programs.
• Experience supporting security‑related audit or certification processes (ISO 27001, SOC 2, or equivalent).

Compensation Details

The starting base salary range for this position is typically PLN 260,000 - PLN 290,000 gross per annum. In Poland, Remitly employees are shareholders in our Company and equity is part of our total compensation plan. Your recruiter can share more information about medical benefits offered, as well as other financial benefits and total compensation components offered with this role.

Our Benefits

• Equity in the company – RSUs
• Employee Stock Purchase Plan (ESPP)
• 26 days paid holiday + additional company days off
• Hybrid working model (our office is in the Kraków City Centre)
• Commute allowance
• Health/Dental Coverage – LUX MED VIP for employee and family
• Life Insurance
• Travel Insurance
• Pluxee Lunch Card/Multisport Card
• Education Budget
• Mental Health program for employee
• Family planning program
• Employee Pension Plan (PPK)

Our Connected Work Culture

Driving Innovation, TogetherAt Remitly, we believe that true innovation sparks when we come together. Our Connected Work Culture foster dynamic in‑person collaboration, where ideas ignite and challenging problems find solutions faster. For corporate team members, we have an in‑office expectation of at least 50% of the time monthly, typically achieved by coming in three days a week. This creates a consistent, meaningful overlap that supports team norms and business needs. Managers also have the flexibility to set higher expectations based on their team's specific needs. These intentional in‑office moments are vital for deepening relationships, fueling creativity, and ensuring your impact is felt where it matters most.

Remitly is an E‑Verify Employer.

At Remitly, we are dedicated to ensuring that our workplace offers equal employment opportunities to all employees and candidates, in full compliance with applicable laws and regulations.

Remitly is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.