Sofia Solutions Consultant: Relocation, Training & Growth

Cross Border Talents; Warszawa; Remote; PLN 72,000 - 111,000; Full time

Benefits offered by this job

Monthly housing allowance

Relocation package

Fully paid training

Competitive salary

Private health insurance

50+ employee benefits and services

Job summary

A leading talent solutions provider is seeking a Solutions Consultant to join their team in Sofia. The role offers comprehensive training and a supportive international environment, requiring fluency in Lithuanian and English. Key responsibilities include customer support and issue troubleshooting. Apply today to begin your career adventure!

Qualifications

• Fluency in Lithuanian and English is required.
• Strong communication and problem-solving skills are essential.
• Must have a customer-first mindset and adaptability.

Responsibilities

• Deliver excellent customer support via phone, email, and chat.
• Troubleshoot issues using structured guides and internal tools.
• Master CRM and ticketing systems to track and resolve cases.
• Collaborate with teammates and share best practices.
• Keep knowledge up to date through continuous training.

Skills

Fluency in Lithuanian and English

Strong communication skills

Problem-solving skills

Customer-first mindset

Adaptability

Eagerness to learn

Job description

Role: Solutions Consultant
Location: Sofia, Bulgaria (Relocation Support Provided)
Type: Full-time (40h/week)
Start Date: September 2025

About the Role

We're looking for Lithuanian and English-speaking professionals to join our team in Sofia, Bulgaria, supporting one of the worlds most innovative tech companies. This is your chance to build an international career while enjoying a friendly, multicultural workplace.

No tech background? No worries. Well provide comprehensive training so you're fully prepared for success.

What We Offer

• Monthly housing allowance to support your rent
• Relocation package (travel costs, temporary accommodation, rental assistance)
• Flexible contracts (including part-time options)
• Fully paid training from day one
• Competitive salary + private health insurance
• 50+ employee benefits and services
• Career development in a global company
• Supportive, international team environment

Key Responsibilities

• Deliver excellent customer support via phone, email, and chat
• Troubleshoot issues using structured guides and internal tools
• Master CRM and ticketing systems to track and resolve cases
• Follow service level agreements while ensuring high satisfaction
• Collaborate with teammates and share best practices
• Keep knowledge up to date through continuous training

What We're Looking For

• Fluency in Lithuanian and English
• Strong communication and problem-solving skills
• Customer-first mindset, adaptability, and eagerness to learn
• Ability to remain calm under pressure and work in a team

Why Apply?

Because we believe in growing together. Here, learning never stops, teamwork is celebrated, and your well-being is always a top priority.

Ready to start your next adventure in Sofia? Apply today!