Polish Speaking Transportation Customer Experts - Work Remote In Greece

Mercier Consultancy MD; Województwo mazowieckie; Remote; PLN 88,000 - 137,000; Full time

Benefits offered by this job

Competitive salary

Fully paid training

Health insurance

Relocation package

Monthly bonus

13th and 14th salaries

Remote work in Greece

Job summary

Mercier Consultancy Group is seeking Polish Speaking Transportation Customer Experts to join our team for Greece-based operations. You will support global logistics, manage client inquiries in Polish, and ensure smooth transportation service delivery while collaborating with international teams.

You will work remotely within Greece, with relocation support and benefits, including paid training and performance bonuses. Proficiency in Polish and English is essential, and an EU passport is required.

Qualifications

• Polish speaking fluency is mandatory.
• English language ability required for internal reporting and teamwork.
• EU passport valid for travel and relocation.
• Strong problem-solving skills in a customer-service context.
• Ability to perform effectively in a remote work setting.

Responsibilities

• Serve as primary contact for Polish-speaking clients in transportation sector.
• Handle scheduling and booking requests to keep logistics operations efficient.
• Provide guidance on transportation policies, tracking, and service guidelines.
• Collaborate with international teams to resolve discrepancies in service delivery.
• Maintain high customer satisfaction through professional communication.
• Document all interactions in the CRM accurately.
• Contribute to ongoing improvements of customer experience processes.

Skills

Polish (native)

English proficiency

Remote work ability

Problem solving

Customer service

Job description

Polish Speaking Transportation Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class organizations. We pride ourselves on facilitating life-changing career opportunities, specifically specializing in high-demand Polish-speaking jobs across the European market.

Job Overview

We are currently seeking dedicated professionals to join our team as Polish Speaking Transportation Customer Experts in Greece. This pivotal role allows you to support global logistics and transportation networks, ensuring seamless communication and exceptional service delivery within the fast-paced transportation industry.

Key Responsibilities

• Act as the primary point of contact for clients within the transportation sector, resolving inquiries with speed and precision
• Manage complex scheduling and booking requests to maintain the efficiency of logistics operations
• Provide expert support regarding transportation policies, tracking, and service guidelines to Polish-speaking users
• Collaborate with international teams to troubleshoot transportation discrepancies and service delivery issues
• Maintain a high level of customer satisfaction by delivering professional and empathetic communication
• Document all transportation service interactions accurately within our internal CRM systems
• Contribute to the ongoing improvement of customer experience processes in the transportation industry

Requirements

• Native or fluent Polish (spoken and written) is mandatory for this role
• Proficiency in English for internal reporting and team collaboration
• Valid EU passport (mandatory)
• Exceptional problem-solving skills, ideally within a customer service or transportation environment
• Ability to thrive in a remote work setting while maintaining productivity and professional standards
• Passion for delivering high-quality service in the competitive transportation industry

Benefits

What We Offer

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel)
• Monthly Performance Bonus
• 2 Extra Salaries Per Year (13th and 14th salary)
• Remote work flexibility within Greece
• And Much More..

Life in Greece

Securing one of our sought-after jobs in Greece offers more than just a professional step forward; it is an invitation to embrace an unparalleled lifestyle. You will experience the vibrant culture, legendary hospitality, and Mediterranean climate that make living in Greece a dream for many professionals. With our fully supported relocation package, settling into your new life in Greece is seamless. Whether you are exploring ancient landmarks or enjoying world-class Mediterranean cuisine, your time in Greece will be defined by an exceptional quality of life. Start your journey with our Polish Speaking Transportation Customer Experts position in Greece today.