Polish Speaking Pandora Customer Experts - Work Remote In Greece

Mercier Consultancy MD; Polska; Remote; PLN 88,000 - 137,000; Full time

Benefits offered by this job

Competitive Monthly Salary

Fully Paid Training

Health Insurance

Fully Paid Relocation Package (flight,

Monthly Performance Bonus

2 Extra Salaries Per Year (13th and 14

Job summary

Mercier Consultancy Group seeks Polish-speaking Pandora Customer Experts to represent a world-renowned luxury jewelry brand in Greece. You will deliver premium client service, handle inquiries in Polish, and support bespoke orders while upholding brand standards.

This role offers relocation assistance, fully paid training, a competitive monthly salary, health insurance, and a monthly performance bonus, with two extra salaries per year.

Qualifications

• Polish language fluency is required (spoken and written).
• EU passport mandatory.
• Excellent verbal and written communication in luxury retail context.
• Experience in luxury customer service is preferred.

Responsibilities

• Deliver high-end, personalized support to clients on premium jewelry collections.
• Maintain brand prestige with professional Polish communication.
• Assist with bespoke orders, luxury gifts, and premium shipping inquiries.
• Resolve customer concerns with grace and precision.
• Serve as a brand ambassador reflecting Pandora's legacy.
• Handle order processing and account management via CRM systems.
• Collaborate with international teams to ensure consistent service quality.

Skills

Polish (native or fluent)

Excellent verbal and written comms

Customer service mindset

Tools

CRM systems

Job description

Polish Speaking Pandora Customer Experts

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm, dedicated to connecting top-tier talent with world-class luxury brands. We pride ourselves on facilitating career-defining opportunities for multilingual professionals seeking to elevate their careers within the European market.

Job Overview

We are currently scouting for sophisticated professionals to fill the Polish Speaking Pandora Customer Experts position in Greece. This role offers an exclusive opportunity to represent a world-renowned luxury jewelry brand, ensuring that every client interaction reflects the elegance and craftsmanship associated with the industry.

Key Responsibilities

• Deliver high-end, personalized support to clients regarding premium jewelry collections
• Maintain the prestige of the brand by providing professional, articulate communication in Polish
• Assist with inquiries related to bespoke orders, luxury gift services, and premium shipping logistics
• Resolve customer concerns with the grace and attention to detail expected in the luxury goods sector
• Act as a brand ambassador, reflecting the sophistication and high standards of the Pandora legacy
• Manage order processing and account management through our sophisticated internal CRM systems
• Collaborate with international teams to maintain consistent service quality across all touchpoints

Requirements

• Native or fluent Polish (spoken and written)
• Valid EU passport (mandatory)
• Exceptional verbal and written communication skills suitable for the luxury goods industry
• A refined, customer-centric mindset with a passion for high-end retail
• Professional demeanor and the ability to work in a remote environment within Greece
• Previous experience in luxury customer service or premium client relations is highly preferred

Benefits

• Competitive Monthly Salary
• Fully Paid Training
• Health Insurance
• Fully Paid Relocation Package (flight, transfer, hotel) for those moving for these Polish-speaking jobs
• Monthly Performance Bonus
• Special Benefit: 2 Extra Salaries Per Year (13th and 14th salary)
• Access to premium career growth opportunities within the industry
• And Much More..

Life in Greece

Embrace a lifestyle of sunshine, history, and unparalleled Mediterranean beauty by accepting one of our premier Polish-speaking jobs in Greece. Living in Greece offers a unique blend of vibrant city life and tranquil coastal escapes, providing the perfect backdrop for a fulfilling work-life balance.

Beyond the professional advancement of the Polish Speaking Pandora Customer Experts position in Greece, you will enjoy a high quality of life, world-famous gastronomy, and a warm, welcoming culture. We ensure a seamless transition with our full relocation support, allowing you to settle into your new life in Greece with total peace of mind.