Polish Transportation Customer Expert — Remote Greece

Mercier Consultancy MD; Polska; Remote; PLN 88,000 - 117,000; Full time

Benefits offered by this job

Competitive monthly salary

Fully paid training

Health insurance

Relocation package (flight, transfer,

Monthly performance bonus

13th and 14th salaries

Remote work in Greece

Job summary

Mercier Consultancy Group is seeking Polish Speaking Transportation Customer Experts to support international logistics from Greece. The role requires native Polish, strong English communication, and a valid EU passport. Work remotely within Greece with relocation assistance and competitive compensation.

Join our global team to manage client inquiries, bookings, and policy guidance while delivering outstanding service. Fully paid training and health insurance accompany the position.

Qualifications

• Polish language fluency is mandatory (spoken and written).
• Proficiency in English for internal reporting and collaboration.
• Valid EU passport required.

Responsibilities

• Act as primary contact for transportation clients; resolve inquiries promptly.
• Manage scheduling and booking requests to keep logistics operations efficient.
• Provide guidance on transportation policies, tracking, and service guidelines to Polish-speaking users.
• Collaborate with international teams to troubleshoot transport discrepancies and service issues.
• Maintain high customer satisfaction with professional, empathetic communication.
• Document all interactions in the CRM accurately.
• Contribute to ongoing improvements of customer experience processes in transportation.

Skills

Polish fluency

English proficiency

EU passport

Problem-solving

Remote work adaptability

Customer service mindset

Job description

Mercier Consultancy Group is seeking Polish Speaking Transportation Customer Experts to support international logistics from Greece. The role requires native Polish, strong English communication, and a valid EU passport. Work remotely within Greece with relocation assistance and competitive compensation.

Join our global team to manage client inquiries, bookings, and policy guidance while delivering outstanding service. Fully paid training and health insurance accompany the position.