People Operations Coordinator

Adecco Portugal; Kraków; On-site; PLN 66,000 - 79,000; Full time

Benefits offered by this job

Competitive salary

International experience

Global HR exposure

Stable working environment

Job summary

Adecco Poland is seeking an Employee Data Specialist to ensure the accuracy and integrity of employee data across a global workforce. You will manage escalations, conduct regional data audits, and support lifecycle activities including onboarding, job changes, and offboarding.

As a subject matter expert for HR systems, you will contribute to efficient people operations, resolve data discrepancies, and help improve self-service resources and documentation for better operational efficiency.

Qualifications

• Bachelor’s degree or equivalent professional experience.
• Minimum 2 years of HR experience, including data management.
• Experience in a shared services, HR operations, or centralized HR environment.
• Familiarity with HRIS platforms such as Workday, Oracle, SAP SuccessFactors, or similar systems.
• Strong attention to detail, data accuracy, and compliance requirements.
• Ability to identify root causes of issues and recommend sustainable improvements.
• Experience handling confidential employee information with discretion.
• Strong analytical and problem-solving skills.

Responsibilities

• Resolve Tier 2 employee data and process escalations with policy-aligned guidance.
• Execute complex lifecycle transactions: hires, job changes, terminations with data accuracy.
• Liaise between employees, vendors, and stakeholders to resolve inquiries.
• Support implementation of new programs and participate in UAT for system enhancements.
• Investigate data discrepancies with Payroll, IT, and People Operations teams.
• Improve self-service resources and knowledge documentation to boost efficiency.
• Analyze case trends and HR data to identify recurring issues and suggest scalable improvements.
• Monitor data quality through audits and drive corrective actions.
• Assist in preparing reports and dashboards for HR and operational stakeholders.
• Support testing activities related to new system functionality.

Skills

Data accuracy

Analytical skills

Problem solving

Attention to detail

Discretion with data

Education

Bachelor’s degree or equivalent

Tools

Workday

Oracle

SAP SuccessFactors

Job description

Adecco is a global leader in the HR consulting, services, and solutions industry. It is part of The Adecco Group, which operates in 60 countries worldwide. The company has over 50 years of experience in the recruitment sector and has been active in Poland since 1994. Since then, it has employed hundreds of thousands of workers and opened more than 45 offices across the country. Adecco’s database contains over 350,000 candidates.

Our client is seeking a detail-oriented Employee Data Specialist. In this role, you will help ensure the accuracy and integrity of employee data that supports a global workforce. You will manage complex data escalations, conduct regional data audits, and support employee lifecycle activities, including onboarding, job changes, and offboarding processes. Acting as a subject matter expert for HR systems, you will contribute to efficient and accurate people operations processes.

Responsibilities:

• Resolve Tier 2 employee data and process-related escalations, providing clear, accurate, and policy-aligned guidance.
• Execute complex employee lifecycle transactions, including new hires, job changes, and terminations, ensuring data accuracy and compliance.
• Serve as a liaison between employees, vendors, and internal stakeholders to resolve inquiries and maintain service consistency.
• Support the implementation of new programs and participate in User Acceptance Testing (UAT) for system enhancements.
• Investigate and resolve data discrepancies in collaboration with Payroll, IT, and People Operations teams.
• Contribute to the improvement of self-service resources and knowledge documentation to enhance operational efficiency.
• Analyze case trends and HR data to identify recurring issues and recommend scalable process improvements.
• Monitor data quality through regular audits and drive corrective actions where needed.
• Assist in the preparation of reports and dashboards for HR and operational stakeholders.
• Support testing activities related to new system functionality and process enhancements

Requirements:

• Bachelor’s degree or equivalent professional experience.
• Minimum 2 years of HR experience, including direct exposure to employee data management processes.
• Experience in a shared services, HR operations, or centralized HR environment.
• Familiarity with HRIS platforms such as Workday, Oracle, SAP SuccessFactors, or similar systems.
• Strong attention to detail, data accuracy, and compliance requirements.
• Ability to identify root causes of issues and recommend sustainable process improvements.
• Experience handling confidential employee information with discretion.
• Strong analytical and problem-solving skills

What employer offers

• Competitive salary and a stable working environment.
• Opportunity to gain experience in an international and dynamic organization.
• Exposure to global HR processes and collaboration with diverse stakeholders.
• Salary range starting from PLN 6,500 gross, depending on experience.

Please be advised that Adecco Group companies operating in Poland have implemented a reporting procedure as required by the Whistleblower Protection Act. Detailed information is available at Adecco offices.