HR Operations Specialist

Simon‑Kucher; Warszawa; Hybrid; PLN 134,000 - 162,000; Full time

Benefits offered by this job

Multisport cards

Private health insurance

Company social benefits fund

Job summary

Simon-Kucher is seeking an HR Operations Specialist in Warsaw to support 100+ employees. You will own benefits administration, answer HR questions, and help ensure a smooth employee experience in a hybrid setup with a 3-day Warsaw office presence and one night-shift evening per week.

The role requires 3–5+ years in HR operations with knowledge of Polish labor law, strong service mindset, and experience with payroll coordination and HRIS (SuccessFactors).

Qualifications

• 3–5+ years of experience in HR Operations, HR Administration or a similar role, preferably within an international environment.
• Working knowledge of Polish labor law is a must have.
• Excellent interpersonal and communication skills with a strong employee-service mindset, a proactive, solution-oriented approach.
• Hands‑on experience with payroll coordination and collaboration with external payroll providers.
• Very good command of Polish and English language.
• Solid understanding of the employee lifecycle and day-to-day HR operations.
• Experience with benefits administration: Multisport cards, private health insurance, company social benefits fund.
• Experience working with HRIS systems; knowledge of SuccessFactors would be an advantage.

Responsibilities

• Serve as the first point of contact for employees, responding to day-to-day HR-related questions and providing timely and accurate support.
• Manage HR administration throughout the entire employee lifecycle, including onboarding, employment changes, and offboarding.
• Administer and maintain employee accounts and data in SuccessFactors, ensuring information is accurate and up to date.
• Coordinate monthly payroll activities and ensure that all relevant and accurate information is provided to the external payroll provider on time.
• Conduct regular quality checks and reviews of employee data, accounts, and personnel files to ensure accuracy, completeness, and compliance.
• Administer employee benefits and programs, including ongoing employee communication and support.
• Develop and manage thoughtful HR policies and practices that fairly balance the interests of all team members while remaining consistent with the company culture and global guidelines.
• Initiate, prioritize, and deliver special projects as needed to support the broader Global HR Team and its priorities.

Skills

HR Operations

Payroll coordination

HR Administration

HRIS

SuccessFactors

Polish labor law

Polish language

English language

Confidentiality

Tools

SuccessFactors

Job description

HR Operations Specialist

In Poland - Warsaw

Join us as a HR Operations Specialist and become a trusted point of contact for more than 100 employees, supporting them in their day-to-day HR needs. You’ll take ownership of benefits administration, answer employee questions, and help ensure a smooth and positive employee experience. If you enjoy working with people, solving problems, and making HR processes work seamlessly, we’d love to hear from you!This is a hybrid role, with 3 days per week in the Warsaw office. The successful candidate should also be available to work from 12:00 to 20:00 one day per week to support night-shift employees.

The salary for this position ranges from PLN 12 000 to PLN 14 500 depending on the candidate’s relevant experience, skill set, level of expertise and overall fit for the role. Additional factors such as industry background, technical competencies and interview performance may also influence the final offer. The compensation package at Simon-Kucher CBS consists of a gross base salary, a monthly remote work allowance and an annual bonus. The bonus is paid in December and is based on the results of a 360-degree performance evaluation.

Please remember to submit your application in English. Other applications will not be considered. The candidate should have an EU work permit, we do not offer visa for this position.

What makes us special:

• Become part of a unique entrepreneurial team. Think independently, use your initiative, and take some risks. Entrepreneurship is a powerful force that drives the growth not only of our firm but our clients and people.
• Unlock the power of opportunity. Advance your career in a thriving company that creates positive impact. We invest in your professional development every step of the way.
• Enjoy balance and flexible working. Be empowered to do your best work – whether it’s remotely or in the office.
• Prioritize your health and wellbeing. No matter where you live, we offer a competitive suite of health benefits to help keep you and your loved ones safe.
• Work in a values-driven culture. At Simon-Kucher, our vision is to become the world's leading growth specialist. Our values guide the way we do business and communicate our distinctiveness. They sum up what we stand for, influence our culture, and drive how and why we do things.

How you will create an impact:

• Serve as the first point of contact for employees, responding to day-to-day HR-related questions and providing timely and accurate support.
• Manage HR administration throughout the entire employee lifecycle, including onboarding, employment changes, and offboarding.
• Administer and maintain employee accounts and data in SuccessFactors, ensuring information is accurate and up to date.
• Coordinate monthly payroll activities and ensure that all relevant and accurate information is provided to the external payroll provider on time.
• Conduct regular quality checks and reviews of employee data, accounts, and personnel files to ensure accuracy, completeness, and compliance.
• Administer employee benefits and programs, including ongoing employee communication and support.
• Develop and manage thoughtful HR policies and practices that fairly balance the interests of all team members while remaining consistent with the company culture and global guidelines.
• Initiate, prioritize, and deliver special projects as needed to support the broader Global HR Team and its priorities.

Your profile:

• 3–5+ years of experience in HR Operations, HR Administration or a similar role, preferably within an international environment. Working knowledge of Polish labor law is a must have.
• Excellent interpersonal and communication skills with a strong employee-service mindset, a proactive, solution-oriented approach.
• Hands‑on experience with payroll coordination and collaboration with external payroll providers.
• Very good command of Polish and English language.
• Solid understanding of the employee lifecycle and day-to-day HR operations.
• Experience with benefits administration: Multisport cards, private health insurance, company social benefits fund.
• Strong attention to detail and commitment to maintain accurate employee data and documentation.
• Experience working with HRIS systems; knowledge of SuccessFactors would be an advantage.
• Ability to handle sensitive and confidential information with discretion.
• Available to work from 12:00 to 20:00 one day per week to support night-shift employees.

About Simon-Kucher

Simon-Kucher is a global consultancy with more than 2,200 employees in 30+ countries. Our sole focus is on unlocking better growth that drives measurable revenue and profit for our clients. As a trusted commercial advisor, we combine deep consulting expertise, growth specialization, and technology to scale impact. We optimize every lever of commercial strategy – product, pricing, innovation, marketing, sales, and digital – based on deep insights into what customers value and are willing to pay for. With over 40 years of experience in monetization, we are regarded as the world’s leading commercial growth and pricing specialist. simon-kucher.com

We believe in building a culture that embraces diversity, equity, and inclusion, creating an environment in which our people feel valued, are able to be themselves and feel their contribution matters. If we get that right, remarkable things will happen; people will grow faster, innovate, feel valued, and create better outcomes for everyone – our people, our clients and, of course, our business.

Your personal contact:

Karolina Ratajczyk
[e-mail]