Payment Risk & Anti-Fraud Specialist

GR8 Tech group; Polska; Hybride; PLN 120 000 - 156 000; Plein temps

Avantages offerts par ce poste

Sports

Medical

Mental health

Home office

Languages

Résumé du poste

GR8_TECH is seeking a Payment Operations Analyst to protect financial flows, monitor risk, and make real-time decisions on transactions. You will own end-to-end payment analysis across deposits and withdrawals, spotting anomalies and reducing exposure.

You will collaborate with Finance, Support, Tech, and Fraud teams, manage urgent cases, and contribute to system improvements. English communication required; night shifts may be part of the schedule.

Qualifications

• 1+ years of hands-on experience in payment operations, transaction monitoring, or risk operations (FinTech/iGaming/E-commerce).
• Knowledge of transactional risk analysis, deposit/withdrawal flows, transaction statuses, and chargeback exposure.
• Experience with alert-based risk consoles or payment back-office systems in high-volume environments.
• Ability to multitask and prioritize high-value alerts by financial impact.
• Strong cross-team communication and clear risk rationale.

Responsabilités

• Analyze full transactional flows across deposits, withdrawals, and payment histories to spot anomalies and risks.
• Review high-value transactions in real time and decide to approve/decline to control financial exposure.
• Identify fraud indicators, chargeback risks, and payment method abuse; assess deposit sources vs withdrawal destinations.
• Investigate failed, pending, unusual, or declined transactions across payment methods.
• Maintain audit-ready documentation for reviewed cases, decisions, and risk actions.
• Distinguish root causes: fraud vs platform config gaps vs gateway failures; provide structured feedback.
• Collaborate with Finance, Support, Tech, and Fraud teams; escalate when needed.

Connaissances

Payment operations

Transaction monitoring

Fraud prevention

Risk operations

English communication

Night shifts

Cross-team communication

Alert-based risk consoles

SQL

Excel

Outils

SQL

Excel

Description du poste

GR8_TECH builds B2B iGaming platforms for operators who play to lead.

We deliver full-cycle, high-impact tech designed to scale — from seamless integrations and expert consulting to long-term operational support. Our platform powers millions of active players and drives real business growth. Call it what it is: the iGaming Platform for Champions.

With 1000+ GR8 people across locations and time zones, we don’t just ship technology — we help operators build success stories across brands, markets, and geos.

Our ambition drives us. Our people make it real.

If you’re a challenger in spirit and a champion in action — join us.

Why this role exists:

This role exists to protect our financial flows and optimize payment health in real time. You’ll help us minimize fraud exposure and operational friction by owning end-to-end payment processing analysis, deposit/withdrawal risk decisions, and transaction monitoring.

What you’ll drive:

Risk Analysis & Transactional Decision-Making

• Analyze full transactional flows across deposits, withdrawals, and payment histories to spot anomalies, suspicious behavior, and operational errors.
• Review high-value and high-risk transactions in real time, making firm, evidence-based approve/decline decisions to control financial exposure.
• Identify payment fraud indicators, potential chargeback risks, payment method abuse, and mismatches between deposit sources and withdrawal destinations.

Operational Execution & Case Management

• Investigate complex payment cases involving failed, pending, unusual, or declined transactions across various payment methods.
• Manage multiple urgent cases simultaneously, using risk severity and potential financial impact to set priorities.
• Maintain clear, structured, and audit-ready documentation for all reviewed cases, decisions, and risk actions.

System Optimization & Feedback

• Distinguish root causes quickly among genuine payment fraud, platform configuration gaps, gateway technical failures, or provider-side issues.
• Identify operational friction, missing rules, or system logic gaps and submit structured feedback to improve risk tool setups.
• Respond immediately to operational spikes and risk incidents without sacrificing accuracy or thoroughness.

Stakeholder & Cross-Team Collaboration

• Communicate transactional findings, decisions, and necessary interventions clearly to Finance, Support, Tech, and Fraud teams.
• Follow cases through to full resolution, taking clear ownership and escalating complex scenarios promptly when higher authorization is required.

What makes you a GR8 fit:

Must-have:

• 1+ years of hands-on experience in payment operations, transaction monitoring, billing, fraud prevention, or risk operations (FinTech/iGaming/E-commerce).
• Practical knowledge of transactional risk analysis, deposit/withdrawal flows, transaction statuses, and chargeback exposure.
• Proven experience working with alert-based risk consoles, analytical tools, or payment back-office systems in high-volume environments.
• Strong ability to multitask and prioritize urgent, high-value alerts based on financial impact.
• Decisive judgment with the confidence to execute fast, high-stakes decisions under pressure.
• Clear cross-team communication skills to explain complex risk rationale concisely.
• Upper-Intermediate English level for clear, structured cross-team communication and audit documentation.
• Readiness to work in a rotating shift schedule, including night shifts.

Nice-to-have:

• Experience working with alternative payment methods (APMs) and crypto payment rails across different regions.
• Understanding of basic SQL or advanced Excel/data tools for quick pattern searching.
• Prior experience dealing with payment service providers (PSPs) and acquiring banks directly.

Why you’ll love working here:

Benefits Cafeteria — annual budget you allocate to:

• Sports
• Medical
• Mental health
• Home office
• Languages

Work-life & support

• Paid maternity/paternity leave + monthly childcare allowance.
• 20+ vacation days, unlimited sick leave, emergency time off.
• Remote-first + tech support + coworking compensation.
• Team events (online/offline/offsite).
• Learning culture with internal courses + growth programs.

Our culture & core values:

GR8_TECH culture is how we win — through trust, ownership, and a growth mindset. We move fast, stay curious, and keep it real, with open feedback, room to experiment, and a team that’s got your back.

FUELLED BY TRUST: we’re open, honest, and have each other’s backs.

OWN YOUR GAME: we take initiative and own what we do.

ACCELER8: we move fast, focus smart, and keep it simple.

CHALLENGE ACCEPTED: we grow through challenges and stay curious.

BULLETPROOF: we’re resilient, ready, and always have a plan.