Patient Services Coordinator - Clinical Trials (Onsite)

Care Access; Województwo mazowieckie; On-site; PLN 128,000 - 145,000; Full time

Benefits offered by this job

Paid annual leave and public holidays

Medical, dental, and vision insurance

Job summary

Care Access is seeking a Patient Service Coordinator to organize and deliver professional patient services at an onsite Polish facility. The role involves scheduling appointments, using operational systems, and helping patients navigate apps and diaries.

You will closely collaborate with investigators and clinical research coordinators to ensure high-quality patient care. Requirements include a Bachelor’s degree or equivalent, 2+ years in patient services or clinical coordination, and GDPR

Qualifications

• Bachelor’s degree or equivalent professional experience.
• At least 2 years of experience in patient services or clinical coordination.
• Experience in clinical trials or a research setting is desirable.
• Understanding of GDPR requirements and patient privacy standards.
• Proficient with MS Office applications (Excel, Word, PowerPoint, Outlook).

Responsibilities

• Schedule patient appointments and manage visits at the site.
• Operate clinical trial systems and applications used for patient care.
• Assist patients with app usage and diary entries.
• Collaborate with investigators and clinical research coordinators to ensure quality patient care.
• Provide clear information about procedures, visits, and study requirements.

Skills

Patient services

Clinical coordination

GDPR knowledge

Healthcare experience

Team collaboration

Communication

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Education

Bachelor’s degree or equivalent

Tools

Microsoft Excel

Microsoft Word

PowerPoint

Outlook

Job description

Care Access is seeking a Patient Service Coordinator to organize and deliver professional patient services at an onsite Polish facility. The role involves scheduling appointments, using operational systems, and helping patients navigate apps and diaries.

You will closely collaborate with investigators and clinical research coordinators to ensure high-quality patient care. Requirements include a Bachelor’s degree or equivalent, 2+ years in patient services or clinical coordination, and GDPR