Part-time Cashier

Ria Money Transfer; Warszawa; On-site; PLN 134,000 - 201,000; Full time

Benefits offered by this job

Language courses

Udemy e-learning platform

Medical care package for employee and

Life insurance on preferential terms

Multisport card

Integration activities - office games

Employee referral scheme

Job summary

Ria Money Transfer is hiring for a front-line customer service role in Warsaw. You will interact with customers in person to handle money transfers, currency exchange, and related services, verify customer details, and answer questions about our offerings.

The position requires fluency in Polish and English, basic MS Word/Excel skills, and the ability to work weekends. A valid work permit is needed and the company offers a comprehensive benefit package.

Qualifications

• Polish and English are required with strong communication skills.
• Basic computer skills including MS Word and Excel are preferred.
• Cash handling experience and customer service background are valued.

Responsibilities

• Interact with customers face to face to process all Ria products.
• Accurately verify or enter the customer’s information in systems.
• Assist customers with inquiries about services and store locations.
• Identify problems or complaints and escalate when needed.
• Balance cash and prepare deposits; record daily transactions.
• Promote services by distributing leaflets to attract customers.

Skills

Polish language

English language

Cash handling

Customer service

MS Word & Excel

Tools

MS Word

MS Excel

Job description

Description

Ria Money Transfer, a business segment of Euronet Worldwide, Inc. (NASDAQ: EEFT), delivers innovative financial services including fast, secure, and affordable global money transfers to millions of customers along with currency exchange, mobile top-up, bill payment and check cashing services, offering a reliable omnichannel experience. With over 600,000 locations in nearly 200 countries and territories, our purpose remains to open ways for a better everyday life.

We believe we can create a world in which people are empowered to build the life they dream of, no matter who they are or where they are. One customer, one family, one community at a time.

ABOUT THIS ROLE

This role will be responsible for facing our customers, providing them the support they might need.

ROLES & RESPONSIBILITIES

• Interact with customers face to face to receive and process all of Ria's products such as money transfers, money orders, selling and buying foreign currency;
• Accurately verify or enter the customer’s information on our systems;
• Courteously assist customers with various inquiries such as questions about our services, service cancellations, or other Ria locations;
• Recognize problems, issues, or complaints during queries and propose solutions or elevate to the management team;
• Keep up to date with Ria's products, services, and policies;
• Balance your cash register and prepare cash for bank deposit;
• Prepare a record of your daily transaction;
• Actively promote our services by distributing leaflets to attract customers to our store (mandatory requirement)
• Perform other duties as assigned or requested by your colleagues and superiors.

POSITION REQUIREMENTS

• Polish and English level is a must. Any other language is a plus;
• Ability to work flexible schedules, including weekends;
• Some computer knowledge with the ability to use MS Word and Excel;
• Cash handling experience is highly preferred;
• Strong customer service skills;
• A valid work permit is a must;
• Cashier license is highly preferred;
• Your positive attitude and effective communication skills will be essential to work alongside your team members and creating outstanding services for the customers.

PERKS & BENEFITS

• Language courses
• Udemy e-learning platform
• Medical care package for the employee and family with the 'Freedom of Treatment' service
• Life insurance on preferential terms
• Multisport card
• Integration activities - ping pong in the office, board games, volunteer projects
• Employee referral scheme

Ria Money Transfer is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Check out our website to learn more about the company at: http://www.riamoneytransfer.com/

The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company's right to assign or reassign duties and responsibilities to this job as needed.