Paid Internship – IT Help Desk Support (Fleet & LAN) (f/m)

Bosch; Mirków; On-site; PLN 33,000 - 56,000; Part time

Benefits offered by this job

Modern office in Mirków

Flexible scheduling

Mentoring from experts

Lunch Card Pluxee

MultiSport Student

Job summary

Bosch is seeking an IT Help Desk Intern to support daily IT operations at our office in Mirków. You will assist with fleet management, LAN support, and ticket handling while learning from experienced specialists.

As a current IT student, you will gain hands-on service experience, improve your communication skills, and work in a supportive, international team with flexible scheduling and mentoring opportunities.

Qualifications

• Currently enrolled in IT field.
• Availability to work minimum 30 hours per week.
• Fluent Polish.
• English at least B2 level.
• Basic knowledge of LAN networking and hardware.

Responsibilities

• Support the IT Help Desk in day-to-day operations.
• Assist with fleet management and basic IT asset handling.
• Provide LAN-related support and basic network troubleshooting.
• Handle and resolve IT support tickets under supervision.
• Support end users with workplace consulting and basic IT issues.
• Assist with setup, handling, and maintenance of small IT equipment.
• Ensure timely and customer-oriented support under time pressure.

Skills

Polish language

Customer-oriented mindset

Teamwork

Time management

Education

IT field student

Tools

Windows 10

Windows 11

LAN networking

Job description

Company Description

Ready to start your career? Join Bosch and be part of a team that’s shaping the future with innovative technologies and services. At Bosch, we provide a supportive and inclusive environment where your growth and development are a top priority. If you’re passionate about making a meaningful impact and eager to learn and grow, Bosch is the place for you. Join us and let’s create the future together!

Job Description

We are looking for a motivated IT Help Desk Intern to support our daily IT operations. In this role, you will assist with fleet management, LAN support, and ticket handling, gaining hands‑on experience in a real corporate IT environment while working closely with experienced specialists. This is a great opportunity to develop technical skills, learn how IT support works in practice, and build strong communication experience.

Your responsibilities

• Support the IT Help Desk in day-to-day operations
• Assist with fleet management and basic IT asset handling
• Provide LAN-related support and basic network troubleshooting
• Handle and resolve IT support tickets under supervision
• Support end users with workplace consulting and basic IT issues
• Assist with setup, handling, and maintenance of small IT equipment
• Ensure timely and customer-oriented support, even under time pressure

Qualifications

• Being a current Student of IT field
• Availability for work min 30h per week
• Basic knowledge of LAN / networking
• Basic computer hardware knowledge
• Familiarity with Windows 10 and Windows 11
• Basic troubleshooting skills
• Interest in workplace IT support and user assistance
• Ability to work with people and a customer-oriented mindset
• Ability to work under time pressure and manage priorities
• Fluent Polish
• English at minimum B2 level

Work mode: on-site, at the Office

Benefits that we offer:

• Cooperation based on a civil-law contract (minimum 6 months)
• Access to a modern office in Mirków
• Flexible scheduling of task delivery, allowing you to combine it with your studies
• Practical knowledge sharing within international team
• Learning and mentoring support from best Experts in the field
• A dynamic work environment with a friendly atmosphere
• Prepaid Lunch Card Pluxee
• Special offer for MultiSport Student
• Additional 5 paid days of break granted after 6 months of cooperation