P2P Operations Specialist — SAP & VIM Expert

IKEA; Poznań; On-site; PLN 180,000 - 280,000; Full time

Job summary

IKEA is seeking a Procure-to-Pay (P2P) expert to optimize SAP and OpenText VIM driven processes across Finance & Procurement Operations. You will partner with Country Finance teams and Global Process Teams to deliver operational excellence and standardized ways of working.

You will translate insights into actions, monitor KPIs and SLAs, and lead continuous improvement initiatives, while guiding testing and user acceptance activities to ensure smooth operations.

Qualifications

• University degree and 3–5 years of relevant Finance experience or minimum 7 years of overall relevant professional experience.
• Strong understanding of Procure-to-Pay processes and good understanding of end-to-end Finance operations.
• Hands-on experience with SAP and OpenText VIM.
• Experience working with invoice processing, vendor management, payments, invoice auto-matching and PO Compliance.
• Experience working with KPIs, SLAs and operational performance.
• Ability to analyze operational issues, identify root causes and drive improvements.
• Passion for Operational Excellence, standardization and continuous improvement.
• Ability to collaborate effectively with Finance, Procurement, Digital and external service partners.
• Strong stakeholder management, communication and influencing skills.

Responsibilities

• Act as the operational subject matter expert for P2P processes and systems, with particular focus on SAP and VIM.
• Participate in tactical meetings with Country Finance teams and operational reviews with Strategic Business Partners.
• Collaborate with Global Process Teams and Digital teams to resolve process and system-related issues.
• Drive operational excellence across the assigned P2P area, ensuring stable and efficient operations.
• Monitor, analyse, and interpret KPIs, SLAs, and operational performance trends, taking proactive actions where needed.
• Perform Root Cause Analysis (RCA) and drive sustainable corrective actions.
• Lead and support continuous improvement initiatives focused on the 3Es: Effectiveness, Efficiency and Experience.
• Promote standardization across countries by challenging local deviations and supporting global ways of working.
• Support country escalations, coordinate actions with strategic partners and ensure timely issue resolution.
• Participate in User Acceptance Testing (UAT), Business Verification and process validation activities, providing operational expertise and feedback.
• Identify and drive simplification, automation, and optimization opportunities supporting Ingka's lower-cost agenda.
• Contribute to improving user experience, compliance, and process efficiency across the P2P landscape.

Skills

Procure-to-Pay

SAP

OpenText VIM

Vendor management

KPI & SLAs

Process improvement

Stakeholder management

Education

University degree

Tools

SAP

OpenText VIM

Job description

IKEA is seeking a Procure-to-Pay (P2P) expert to optimize SAP and OpenText VIM driven processes across Finance & Procurement Operations. You will partner with Country Finance teams and Global Process Teams to deliver operational excellence and standardized ways of working.

You will translate insights into actions, monitor KPIs and SLAs, and lead continuous improvement initiatives, while guiding testing and user acceptance activities to ensure smooth operations.