OTC Specialist with Italian

Infosys Poland Sp. z o.o.; Polska; Hybrid; PLN 120,000 - 180,000; Full time

Job summary

A leading technology services provider is seeking a candidate in Poland for a collection role. The ideal candidate will have at least 2 years of collection experience, fluency in Italian and English, and strong Excel skills. Responsibilities include chasing client invoices and maintaining clear ledgers. Offers include a performance bonus, access to professional training, private medical care, and a hybrid work model. Join a dedicated team in a stable environment that values professional growth.

Benefits

Performance bonus twice a year

Employee referral program bonus

Opportunity for professional growth

Access to training platform

Private medical care

Reimbursement for Multisport card

Attractive group insurance

Access to well-being platform

Stable employment

Flexible starting hours

Hybrid work arrangement

Qualifications

• Minimum 2 years of collection experience preferred.
• Fluent in Italian and English (B2 level).
• Strong focus on details and cash handling.
• Ability to prioritize own work independently.
• Proficient in Excel for reading and preparing reports.

Responsibilities

• Chase clients for overdue invoices.
• Ensure the ledger is clear.
• Control the ageing buckets.
• Adopt a customer-oriented and proactive approach.

Skills

Collection experience

Italian language at least B2

English language at least B2

Focus on details

Ability to prioritize work

Excel skills

Job description

Requirements

• 2 years of collection experience preferably
• Italian and English at least at level B2 (as per client's communication purposes)
• Focus on details and cash
• Ability to priorities their own work independently
• Excel skills for reading and preparing reports

Responsibilities

• Chasing clients for invoices that need to be paid
• Make sure the ledger is clear
• Control the ageing buckets
• Customer orientation and proactive approach

We offer to the candidates

• Performance bonus twice a year
• Employee referral program bonus
• Opportunity for professional growth through internal movement (horizontal or vertical) and internal trainings online/onsite
• Access to training platform (self-learning), domain/soft/technical skills training
• Possibility to use Italian language on a daily basis
• Private medical care at Medicover (with possible extension to family members)
• Reimbursement of Multisport card or points on MyBenefit platform
• Attractive group insurance
• Access to well-being platform, free meetings with a psychologist included
• Stable employment based on an employment contract
• No trial period
• IT equipment is provided by the Company
• Bonuses from the Social Fund
• Flexible starting hours
• Opportunity to participate in charity, sports and well-being events
• Hybrid mode (2 work days from the office per week)

Recruitment stages

CV check - Call with the Recruiter - Skills check (online test(s) and phone language verification - if required) - Video meeting with Hiring Manager - Final decision and feedback